Casey Sonzone

Compassionate and highly organized Registered Nurse with more than 10 years of clinical, public health, care coordination, and patient advocacy experience across hospital and community health settings. Skilled in remote patient support, telephonic triage, utilization review, interdisciplinary collaboration, care planning, and navigating social determinants of health. Experienced working independently, managing complex caseloads, documenting thoroughly in EHR systems including Epic, and coordinating services across healthcare teams and community resources.

Dedicated to improving patient outcomes through education, evidence-based interventions, and compassionate care management.

Community Health Nurse II - Caroline County Health Department - Denton, MD

(2023-05)

• Provide direct and telephonic nursing support to patients across multiple public health programs while independently managing workflow and prioritizing patient needs.
• Assess social determinants of health and connect patients with behavioral health services, community resources, treatment programs, and preventative care services.
• Develop, implement, and maintain individualized care plans utilizing electronic health record documentation systems.
• Serve as Medicaid Ombudsman, assisting patients with complaint resolution, healthcare navigation, referrals, utilization concerns, and access to appropriate services.
• Coordinate care and communicate with interdisciplinary healthcare teams to support continuity of care and improve patient outcomes.
• Deliver patient education regarding treatments, vaccines, disease prevention, follow-up care, and community health resources.
• Conduct annual employee health record reviews and maintain compliance documentation for more than 100 employees.

Community Health Nurse II - Talbot County Health Department - Easton, MD

(2021-08 - 2023-05)

• Delivered direct and telephonic nursing care while independently coordinating patient services and follow-up care.
• Performed utilization review and care coordination for Cancer Screening and Tobacco Cessation Program participants.
• Assisted patients with navigating healthcare services, treatment recommendations, referrals, and preventative health resources.
• Interpreted clinical guidelines and regulatory requirements related to communicable diseases, cancer screening, vaccinations, and public health initiatives.
• Collaborated with providers, community organizations, and interdisciplinary teams to support patient-centered care.
• Maintained accurate and timely EHR documentation while ensuring compliance with grant and program requirements.

Registered Nurse - University of Maryland Shore Regional Health - Easton & Chestertown, MD

(2013-06 - 2022-06)

• Provided evidence-based nursing care to diverse patient populations in acute care, telemetry, labor and delivery, and postpartum settings.
• Coordinated discharge planning and collaborated with home health agencies and interdisciplinary teams to support continuity of care after hospitalization.
• Educated patients and families regarding medications, chronic disease management, treatment plans, safety, and follow-up care.
• Demonstrated strong critical thinking, prioritization, and independent decision-making skills in fast-paced clinical environments.
• Documented patient care thoroughly and accurately within Epic EHR systems.
• Built trusting relationships with patients and families through compassionate communication and patient advocacy.
• Oriented new nurses as a preceptor

Adjunct Faculty - Chesapeake College MGW School of Nursing - Wye Mills, MD

(2016 - 2018)

• Supervised groups of nursing students in the clinical setting
• Evaluated students' skills in the lab setting and virtually
• Educated nursing students in a realistic lab setting, utilizing role play, teamwork, real time assessments and administering medications
• Scored students during skills testing

Bachelor of Science in Nursing - Nursing - Wilmington University (2016)