Cassandra Coret
Operations Manager
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About
7 years in retail industry with 5 years of receiving experience as well as 6 years of management. 7 years of forklift skills.
Experience
- Team Leader, 02/2025 to 09/2025
Tractor Supply Company – Shawnee, OK
- Improved store's metrics by 15%
- Verbal and written communication
- Task delegation
- Strategic planning
- Time management
- Multitasking
- Organizational skills
- Reliability
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Monitored performance metrics, identifying areas for improvement and driving actionable solutions.
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•Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
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Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues Motivated team members to surpass their targets, recognizing and rewarding their achieve
Store Receiver, 01/2024 to 10/2024
Tractor Supply Company – Lake City, FL
- Decreased store's shrink due to product expiration by 50%.
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Oversaw inventory management processes, ensuring accurate stock levels and timely replenishments.
- Coordinated receipt of merchandise, verifying quantities and conditions against purchase orders.
- Implemented efficient storage solutions to optimize warehouse space and improve accessibility.
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Trained new staff on receiving protocols, enhancing team productivity and compliance with safety standards.
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Conducted regular audits of incoming shipments, identifying discrepancies and resolving issues promptly.
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Increased productivity with effective multitasking skills while managing multiple priorities in a fast-paced retail setting.
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Promoted workplace safety by adhering to company protocols and guidelines during all receiving processes.
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Streamlined inventory management through accurate record-keeping and timely communication with suppliers.
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Created a positive working atmosphere through professionalism, teamwork, and proactive problem-solving when faced with challenges related to receiving tasks.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Ensure proper disposal of Hazmat materials
Store Operations Manager, 09/2018 to 10/2023
Tractor Supply Company – Jackson, CA
- Increased freight procedure execution by 20%.
- Assisted in managing daily store operations to ensure smooth workflow and customer satisfaction.
- Supported inventory management by organizing stock levels and conducting regular audits.
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Engaged with customers to address inquiries, resolve issues, and enhance overall shopping experience.
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Collaborated with team members to uphold merchandising standards and visual displays in the store.
- Contributed to training new employees on operational policies and customer service best practices.
•Monitored equipment functionality and reported maintenance needs to ensure operational efficiency.
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Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
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Created a positive work environment through effective communication and team-building activities, resulting in high employee retention rates.
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Maintained strict compliance with company policies and procedures as well as local regulations,
avoiding potential fines or penalties.
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Collaborated with other managers to develop cross-functional solutions for increased store performance.
- Managed inventory control, cash control, and store opening and closing procedures.
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Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
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Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
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Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained and guided team members to maintain high productivity and performance metrics.
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Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Earned Diploma with GPA of 3.7 from Pinnical Education High School. Graduated in 2005
