Cassandra Coward

Reliable, self-motivated with excellent communication and organizational skills, seeking a challenging permanent position with opportunities for growth. Authorized to work in the US for any employer

Behavior Technician at Applied ABC - BCBA Staffing (2022-09 – Present)

• Planning and Implementation of teaching programs for Autistic children
• Planning innovative activities to raise the children's learning interests
• Monitoring the child and record the progress
• Teaching programs for Autistic children
• Organization of outdoor sessions for the children treated at home
• Supervise patients to ensure their safety and their involvement in treatment
• Maintain a safe and therapeutic environment for patients of all ages
• Provided input during shift report regarding patients
• Taught materials and lessons that supported each child's growth towards their individual goals

Lead/Supervisor at REMarkets (2024-12 – 2025-10)

• Assign tasks and monitor work progress to ensure timely and accurate completion
• Assist with training new employees on standard operating procedures and safety protocols
• Identify workflow issues and suggest process improvements
• Enforce health and safety regulations to maintain a clean and safe work environment
• Communicate effectively with other departments including logistics, purchasing, and customer service
• Assist in evaluating employee performance and providing feedback

Office Assistant Manager at Trinity Supportive Housing & Consumer Services (2024-07 – 2024-12)

• Customer service and communication
• Filing systems and document organization
• Social Media and Digital Outreach

Administrative Assistant at Moore (2024-01 – 2024-07)

• Inputting data from documents, spreadsheets or software systems
• Retrieving work from sore area, opening sorting and batching
• Delivering work to image for scanning process
• Conducting lookups and research as required
• Completing data capture batching, balancing and auditing
• Entering account or customer data from documents
• Complying with data entry deadlines
• Sorting data information to prepare for computer entry
• Uploading files and posting completed batches as directed
• Other duties assigned

Youth Counselor at Cedar Ridge Ministries (2023-03 – 2024-01)

• Serving as a mentor and role model offering advice
• Assisting with homework and everyday life skills
• Assisting with crisis intervention
• Writing progress and evaluation reports
• Monitoring clients progress

Behavior Technician at Greater Boston ABA Associates (2022-12 – 2023-11)

• Planning and Implementation of teaching programs for Autistic children
• Planning innovative activities to raise the child's learning interests
• Organization of outdoor sessions for the children treated at home
• Prepared materials and taught lessons that supported each child's growth towards their individual goals

Specimen Accessioner/Data Entry/collector at Optimum Labs (2016-01 – 2022-02)

• Supervising Employees
• Training new hires re-training employees
• Laboratory work
• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Resolve billing, insurance and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status
• Collected urine or stool samples required for certain tests by physicians and laboratory technicians

Administrative Assistant at Broadridge Financial (2020-03 – 2020-10)

• Calendar management and scheduling
• Data entry and document preparation
• Customer service and phone support
• Filing systems (digital & paper)
• Microsoft Office Suite (Word, Excel, Outlook)
• Email management & correspondence
• Meeting minutes & report preparation
• Confidential recordkeeping
• Inventory & supply management
• Manage daily office operations for a 10-person administrative team
• Coordinate meetings and appointments
• Prepare reports, memos, and correspondence with accuracy and discretion

PCA Personal Care Assistant at Tempus Unlimited (2017-01 – 2019)

• Bathing, dressing, grooming
• Meal preparation and feeding support
• Medication reminders
• Light housekeeping and laundry
• Mobility and transfer assistance
• Vital signs monitoring
• Companionship and emotional support
• Documentation and care reporting

College in Child Development – Fisher College (2022)

High school diploma – Brockton High School (2008-06 – 2008-06)