Senior Human Resources Generalist at PSG/Dover (2024-01 – 2026-04)
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and answered questions to boost satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Human Resources Generalist at Hutchinson (2023-01 – 2024-01)
- Conducted employee relations investigations to address workplace concerns.
- Enhanced employee relations to foster communication and trust.
- Coordinated communication between management and employees on HR issues.
- Assisted in developing and implementing HR policies and procedures.
- Conducted employee hiring and exit interviews.
- Developed wellness programs to boost employee engagement and morale while promoting positivity.
- supported safety measures during investigations and compliance
Human Resources Associate at Wensco Sign Supply (2021-01 – 2023-01)
- Coordinated recruitment activities by scheduling interviews and maintaining communication with candidates.
- Facilitated onboarding for new employees, enhancing their integration into the company culture.
- Addressed employee inquiries regarding benefits, policies, and procedures effectively.
- Managed employee records using HR software for accurate data maintenance.
- Managed Payroll on a biweekly basis using ADP
- Led implementation of ADP system, streamlining payroll and HR processes.
Human Resources Business Partner at Roskam Bakin Company (2019-01 – 2021-01)
- Collaborated with managers to assess workforce needs and address talent gaps.
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Assisted in the recruitment process by screening resumes and conducting interviews.
- Managed employee relations issues, providing guidance on conflict resolution strategies.
- Coordinated evaluations and feedback sessions to support performance management processes.
- Facilitated training sessions on HR policies and compliance regulations for staff.
- Analyzed employee feedback to propose enhancements in HR processes and practices.
Employee Relations Manager/HR Generalist at Roskam Baking Company (2012-01 – 2019-01)
- Partnered with local 70 union and management across 5 facilities to address work-related complaints and resolve issues.
- Facilitated conflict resolution processes between staff and management.
- Conducted investigations into employee concerns and grievances, ensuring resolution and maintaining confidentiality.
- Developed employee engagement initiatives to enhance workplace culture.
- Conducted training sessions on policies and compliance for employees.
Human Resources Generalist at Roskam Baking Company (2010-01 – 2012-01)
- Administered payroll and benefits programs, ensuring accurate and timely processing for all staff members.
- Conducted employee relations investigations to address workplace concerns.
- Facilitated communication between management and employees to effectively address HR issues and improve workplace relations.
- Maintained accurate employee records in HR information systems to support compliance and streamline HR processes.
- Supported training initiatives to enhance employee skills and knowledge.
- Processed benefits related to 401(k) administration, FMLA, and workers' compensation.
- Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
- Improved employee engagement and morale by developing wellness programs for employees and enforcing positivity guidelines.
Labor Coordinator Manager at Roskam Bakin Company (2008-01 – 2010-01)
- Led team of 13 labor coordinators spanning 10 locations.
- Coordinated with cross-functional teams to streamline processes and enhance operational efficiency.
- Facilitated communication across facilities to optimize labor sharing and ensure adequate labor levels.
- Facilitated training sessions for new staff to enhance operational understanding.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Documented procedures and ensured compliance through accurate record maintenance.
Labor Coordinator at Roskam Baking (2006-11 – 2008-01)
- Proposed staffing solutions and procedural changes to managers, enhancing departmental effectiveness.
- Coordinated daily operations of department, scheduling tasks and assigning duties to ensure smooth workflow.
- Planned and facilitated team events that fostered a positive work environment and strengthened team cohesion.
