Cassie

Dedicated and compassionate professional with extensive experience in customer service, childcare, and senior care. Adept at managing fast-paced environments, providing high-quality care, and fostering positive relationships with clients and colleagues. Holds CPR and First Aid certifications with a strong commitment to safety and well-being. Seeking a role that allows for the application of leadership, caregiving, and problem-solving skills in a dynamic setting.

Swing Manager, Crew Manager, & Crew Member at McDonalds (2010-10 – Present)

• Managed daily operations, including cash handling, customer service, and team supervision.
• Provided fast, friendly, and efficient service in drive-thru and front-end operations.
• Trained new employees on company policies, food safety standards, and operational procedures.
• Maintained a high level of customer satisfaction through problem resolution and attention to detail.

Educator at Little Acres Child Care & Learning Center (2021-05 – 2023-12)

• Provided nurturing care and developmentally appropriate activities for infants and toddlers.
• Ensured a safe, engaging learning environment that promotes cognitive and social growth.
• Communicated regularly with parents regarding children's progress and daily activities.
• Maintained CPR and First Aid certification to ensure child safety and emergency preparedness.

Senior Care Assistant at Country Village Senior Living (2015-09 – 2020-05)

• Assisted elderly residents with daily living activities, including bathing, dressing, and feeding.
• Monitored residents' health conditions and reported concerns to medical staff.
• Provided companionship and emotional support to enhance residents' quality of life.
• Ensured a clean and safe environment while maintaining dignity and respect for all residents.