Human Resources Generalist - The Salvation Army - San Diego, CA
(2024-10)
Recruitment and Onboarding
- Maintain and update staffing matrix on a regular basis.
- Update and securely maintain I-9s.
- Create new employee personnel file and assure they are maintained according to ARC Command/Review Standards.
- Submit entries into HRIS for employee changes, deductions, terminations, garnishments, etc.
- Run various reports as requested by using HRIS and other software
- Respond to employee inquiries and concerns and notify Regional HR Manager as necessary.
- Notify managers of upcoming employee evaluations schedule
- Submit TSAMM entries for Command FC Review
- Set up employees in OTIS Training website and assign training courses
- Report new WC claims and collect necessary paperwork for work-related injuries
- Ensure all required labor and legal posters are present at each location
- Become familiar with The Salvation Army Injury and Illness Prevention Program
- Assist with maintenance of OSHA Log 300 and 300A
- Become familiar with company benefits offered and assist enrollment for new hires and annual open enrollment
- Assist with maintenance of records for Authorized Drivers for ARC, including annual MVR and safety training.
- Collect, maintain and update required forms for DOT Driver Qualification Files
- Perform other duties as required or assigned which are reasonably within the scope of the duties for this position.
LOA/FMLA Administrator - La Maestra Health Centers - San Diego, CA
(2023-06 - 2023-11)
Oversaw and administered leave of absence requests and processes, workers compensation, open enrollment, health insurance, and employee 401k plans
- Developed efficient company administration procedures for leave of absence requests including eligibility verification, employee communication, documentation, leave of absence review and approval, and ongoing monitoring and follow up to ensure organizational compliance with state and federal regulations
- Communicated effectively with cross functional teams and leaders to guide them through a seamless leave process ensuring that ongoing updates are provided to manage operational vacancies
- Established standards and procedures for all matters related to workers' compensation from initial filing to resolution
- Investigated work-related injuries ensuring that all legitimate claims are processed promptly and fraudulent claims are detected and addressed in the appropriate manner
- Assisted management and other teammates by answering all claims-related questions or concerns in the administration and management of claims, return-to-work issues, and other claims matters
- Conducted various training sessions including workplace safety protocol and sexual harassment prevention trainings to promote a healthy and safe working environment for all employees
- Identified process improvement opportunities including monthly premium invoice reviews from carriers to validate accuracy resulting in the implementation of a repayment plan for current employees who owed over $16,000 benefit premiums to the company
Training & Development / Employee Relations Specialist - La Maestra Health Centers - San Diego, CA
(2022-09 - 2023-06)
- Collaborated closely with the Director of Workforce Compliance to enforce company policies and procedures and assist in developing training for departments
- Coached the leadership team on effective employee corrective actions, addressing a variety of human resources issues and annual performance evaluations
- Facilitated dispute resolution meetings between employees and management and escalated issues as necessary
- Implemented employee development plans and coordinated external training sessions and certifications.
Human Resources Generalist - La Maestra Health Centers - San Diego, CA
(2021-05 - 2022-08)
- Led new hire onboarding activities including new hire paperwork, orientation, and training and development, ensuring that all new employees felt welcomed into the organization
- Conducted full-cycle recruitment including candidate screening, interviewing, assessment, hiring, and onboarding to ensure a strong employee match
- Leveraged various candidate sourcing strategies including online job postings, various recruiting websites, job fairs, and other recruiting events to attract potential candidates
- Managed various administrative duties including conducting I-9 audits, reference checks, and drafting offer letters ensuring that all activities are properly documented using internal organization systems
Human Resources Representative - SeaWorld San Diego - San Diego, CA
(2016-06 - 2020-10)
- Developed new, efficient processes to complete new hire paperwork, onboarding, and company orientation and training
- Created and updated job descriptions for all company positions ensuring that all roles and responsibilities were accurately documented for each position
- Completed employee verifications, unemployment claims, and collaborated closely with the corporate team to conduct I-9 audits, ensuring that all information was accurate, complete, and up to date
- Oversaw minor work permits and partnered with corresponding school districts to validate that all employees under the age of 18 were in full compliance as stated by law
- Prepared employee files requested by the corporate legal team for court subpoenas and assisted with employee relations activities as necessary
Human Resources Assistant - SeaWorld San Diego - San Diego, CA
(2015-06 - 2016-05)
- Provide administrative support to the Human Resources team including documentation, recordkeeping, redirecting inbound calls, data entry, and assisting with minor work permits
Facility Manager - A Place to Call Home - San Diego, CA
(2006-09 - 2011-11)
- Collaborated with hospitals and home care facilities to help find clients their ideal residence to fit their needs and personal preferences
- Interviewed new residents, assisted with their placement, and provided resident services support including addressing facility-related needs and problem solving between residents
- Managed the facility's overall annual budget and worked to identify cost optimization opportunities while maintaining a safe and comfortable environment
- Planned and coordinated facility maintenance for equipment and systems, as well as conducted regular inspections of facilities to ensure safe working conditions and overall upkeep of the property
- Implemented employee development plans and coordinated external training sessions and certifications.
- Maintained facility compliance with applicable building codes, ordinances, laws, standards, and regulations
