Hostess - Mama Foo Foo - Daytona Beach, FL
(2024-11 - 2025-08)
- Served as brand ambassador, utilizing Tock to document guest information, walk-ins and reservations, and table turn-over.
- Supported daily operational processes by acting as liaison between host stand, servers, bartenders, and management for 100+ cover shifts.
- Resolved minor guest complaints quickly, escalating them to management when necessary.
- Trained two new hires, emphasizing company standards for service.
Freelance Seamstress - Self-Employed - Daytona Beach, FL
(2021-05 - 2024-11)
- Executed client consultations, scheduling, pricing, and order fulfillment independently.
- Built repeat clientele through personalized customer service and quality craftsmanship.
- Coordinated multiple custom garment and alteration projects while meeting strict deadlines.
- Worked with a variety of fabrics including silk, denim, satin, cotton, and lace while ensuring durability and clean finishes.
Sales Associate - Sears - Daytona Beach, FL
(2016-10 - 2017-04)
- Managed cash transactions and POS system with 100% accuracy, supporting efficient operational processes.
- Handled merchandising, 5-10 store credit card applications per shift, and loss prevention.
- Engaged with every customer to promote the Shop Your Way loyalty program, consistently meeting my monthly enrollment and engagement targets.
- Used product knowledge to recommend add-ons and upgrades to customers, regularly exceeding my sales goals and increasing daily revenue.
