DIRECTOR - Delia Sickle Cell Foundation - San Antonio, TX / Kenya
(2022-07)
- Handle day-to-day administrative operations of the organization
- Maintain client and program records, including documentation and reports
- Schedule appointments, meetings, and follow-ups with clients and team members
- Communicate with patients, families, and partners via phone and email
- Organize outreach activities and coordinate logistics
- Track basic program data and maintain organized files
- Support team members with administrative and coordination tasks
FEEDER/HUB SUPERVISOR - United Parcel Services - Palatine, IL
(2022-02 - 2022-07)
- Assists with and reviews UPS small-package dispatch activity
- Coordinate with others to ensure that dispatch plans are executed efficiently
- Oversees load/tractor planning and assignments
- Reviews, analyzes, and tracks various dispatch and service reports and schedules
- Oversees yard operations
- Review driver hours to ensure regulatory compliance
- Creates efficient dispatch plans, verifies service levels, and addresses performance issues
CITY LETTER CARRIER - United States Postal Services - Crystal Lake, IL
(2018-03 - 2021-05)
- Cases and delivers mail along established routes
- Collects mail from street letter boxes and accepts letters for mailing from customers
- Provide customers with postal information, including change-of-address cards and other postal forms
- Maintains professional and effective public relations with customers and community members
- Uses a portable electronic scanner to track parcels and record tracking progress
- Acquires customer signature for registered and insured mail
- Works professionally with other employees in the office
- Reports to supervisor as needed
STUDENT INTERN - Chlorine Free Products Association - Algonquin, IL
(2014-12 - 2015-01)
Social Media Marketing
- Managed, wrote, and posted blog posts, tweets, etc.
- Promoted content using Facebook, Twitter, and LinkedIn as a marketing tool
- Website Management
- Assisted with updating relevant content and managing the website page online with current material
- Contributed to website redesign project
- Uploaded the organization's videos, photos, and replied to messages and comments posted on the page
- Designed brochures
- Assisted with clerical needs, including answering telephone calls
- Performed a wide range of simultaneous job tasks to support the organization's operational needs
- Supported office needs, including taking messages, scanning documents, and routing business correspondence
RADIO HOST/PRODUCER/DIRECTOR - PIR, Principia College - Elsah, IL
(2012-01 - 2015-01)
- Produced, directed, and hosted a live one-hour-long weekly music and talk radio show
- Planned shows by selecting music and topics and writing content
- Marketed the talk show using various social media platforms to the whole campus community and its immediate surroundings
- Conducted in-studio and out-of-studio interviews with various student artists and bands
- Developed ads for the station and weekly radio shows using Adobe Audition
- Edited recorded events and interviews into radio-appropriate content
- Found and researched stories and cutting news to maintain the accuracy of the station
PILOT SCHOOL MAGAZINE WRITER, PRINCIPIA COLLEGE - Principia College - Elsah, IL
(2013-01 - 2013-01)
- Researched, interviewed students, and faculty for news
- Attended weekly meetings and came up with different news stories for the next release
- Encouraged and voiced positive feedback to mentor and motivate new pilot writers
PRODUCER/EDITOR - Principia College - Elsah, IL
(2012-01 - 2013-01)
- Developed and deepened positive relationships with writing, design, and production team members to improve communication and collaboration on projects
- Collaborated with writers to develop, strengthen, and maintain individual voice and hone unique writing style
- Promoted the material edited on the school website and other electronic media to market the college products
- Edited videos using Final Cut Pro and iMovie in both Video Production and Speech Skills classes
- Verified facts in written pieces using reference sources
OFFICE CLARK - Okoth and Kiplagat Advocates - Nairobi, Kenya
(2010-01 - 2011-01)
- Commissioned and registered companies for this arbitration law firm
- Collected and entered payment data into the system, maintaining complete confidentiality and accuracy
- Performed general office duties