Claims Analyst - Professional Liability at InsClaim Solutions LLC - ISMIE (2025-04 – Present)
- Manage and resolve legal malpractice claims by evaluating coverage, assessing liability and damages, and setting timely reserves.
- Collaborate with claim leadership and business partners to ensure optimal outcomes for each claim, handling cases nationally under primary policies.
- Serve as a technical expert in interpreting complex or unusual policy coverages and coordinate Program Law claims within broad authority limits.
Insurance Claims Consultant at Eleventh Hour Claims (2012-09 – 2022-10)
- Managed temporary assignments for multiple insurance carriers and legal counsel, ensuring compliance with industry standards and client expectations.
- Facilitated the efficient processing of insurance claims, contributing to the resolution of complex cases and enhancing client satisfaction.
Claims Consultant at Law Offices of James G. Richert (2007-05 – 2012-09)
- Managed litigation processes for general liability and medical malpractice claims, ensuring thorough analysis of insurance coverage and contract terms.
- Participated in pretrial and trial proceedings, providing crucial recommendations regarding coverage and damage evaluations.
- Engaged in bad faith litigation, contributing to the resolution of complex claims and disputes.
Home Office Casualty Claims Analyst at CNA Insurance (1991-06 – 1995-04)
- Provided direction and oversight for branch claims exceeding $200,000 and managed catastrophic loss cases, including mass torts, ensuring comprehensive reporting to reinsurance and excess carriers.
- Reviewed nationwide coverage submissions and made informed recommendations, actively participating in high-exposure litigation, pretrial settlement conferences, and trials involving construction defects, product liability, and bad faith claims.
Litigation Examiner at Chubb Group (1985-07 – 1991-06)
- Managed a wide range of Medical, Dental, and Psychiatric Malpractice Claims, as well as Automobile and General Liability Claims, ensuring thorough investigation and resolution from inception to conclusion.
- Conducted comprehensive coverage reviews and drafted reservation or disclaimer of coverage correspondence, facilitating clear communication and legal compliance.
- Participated in the audit process for claims offices, contributing to the enhancement of claim file review practices.
