Catherine S. Montero

Friendly and professional when dealing with customers, maintaining composure during fast-faced and hectic situations. Target: Full-time within the vicinity of Upland or Rancho Cucamonga area. Working hours of 4hrs to 10hrs per day.

Cash Office Sales Associate - WALMART NEIGHBORHOOD MARKET - Upland

(2015-10)

• In-charge of check deposit, cash deposits and update filling reports.
• In-charge of kiosk and lottery machine operation. research long and short sale on every register and self-check out.
• Report to management thru email regarding each cash register's long/short update.
• Replenishes bills and coins on every cash registers and cash recycle machine.
• Perform spot audit on every cash register.
• In-charge of lottery machine.
• Organize office files and cleanliness.
• Academy trainee for management position.
• Act as back-up cashier and customer service duties, financial services and returned merchandise.
• Follow-up calls on kiosk machine, payment of bills and money order transactions.
• Stocks and replenishes shelve products

Sales Floor Associate/Price Accuracy Associate - TARGET - Upland

(2009-10 - 2015-08)

• Act as back-up cashiers during peak hours
• Assist guest in locating store merchandize and check availability of the merchandize
• Arrange floor zoning and ensure cleanness of the store appearance
• Create a friendly environment and a welcome atmosphere to all guest and patrons
• Replenish all stocks and merchandize on the shelves
• Became a candidate for "Great team hero" and was recognized for being "fast, friendly, efficient and hard-worker"
• Check and adjust all sale merchandise price label

Assistant Manager - CHEF's Buffet/CHINA Buffet Restaurant - Rancho Cucamonga

(2008-01 - 2009-05)

• In charge of scheduling man-hours of server and cashiers
• Audit daily store sales and supplies
• Checks cleanliness and monitoring of store appeal.
• Handles store operations, customer complaints and promotional/special events and occasions.
• Controls the flow of production in the kitchen
• Acts as Quality Controller, maintaining the standard in the kitchen area and all other areas of the store
• Performs cashier and hostess duties

Store Clerk/cashier - SPIRIT HALLOWEEN - Rancho Cucamonga

(2007-09 - 2007-11)

• Assist the store manager in managerial duties in the cashier and display areas.
• Directly reports to the store manager of the overall activity and performance of the store
• Responsible for the .proper handling of the store stocks and supplies, ensuring the availability and completeness of the costumes and accessories
• Actively participate in the on-going evaluation to improve the quality of customer service.

Administrative Assistant - JTL Blooming Foods Corp (Jollibee Foods Corp) - Philippines

(1988-09 - 2002-11)

• Assist the store manager in managerial duties in the counter and display areas.
• Directly reports to the store manager of the overall activity and performance of the store
• Responsible for the .proper handling of the store stocks and supplies.
• Actively participate in the on-going evaluation to improve the quality of customer service.
• Audit all flow of funds from receiving, deposits and in-store safe keeping.
• Supervise cut-off procedures for every cashiers.
• Controls the disbursement of the petty-cash funds.
• Compute and summarizes personnel's timesheets and salary
• Prepare weekly reports of the store's sales performance
• Place orders of store's office supplies needs
• In-charge of evaluation and final release of all discharged employees payroll and documents.
• Product Controller (c0ntrols the flow of production in the kitchen)
• Maintains an orderly distribution of product to all the cashiers
• Acts as a Quality Controller, maintaining the standard in the production area and all other areas of the store.
• Performs inventory of the store production capability and issues request for product delivery or replacement
• Manage in the store FIFO (first-in/first-out) flow of product in the store
• Cashier (regarded as one of the fastest and most courteous cashier in the store) quick and accurate in processing orders at check-out while developing good customer rapport
• Quickly learned optical price scanner system and keeps up to date on featured-price items and coupon deals.
• Promoted to Head Cashier performing spot-auditing on other cashiers and auditing of daily sales receipts of the store.

Bachelor of Arts - Mass Communication - Far Eastern University (1988-10)