
Catrinia Parker
Freight Agent
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About
I am a result-oriented professional with over one year of over the road and customer service experience, delivering dry and refrigerated goods throughout the 48 states. I am also a Certified Trainer. I have the ability to learn fast and use new computer technologies to improve not only my skills as a truck driver but, to improve delivery scheduling and tracking.
I also have a keen and accurate sense of direction, coupled with a comprehensive visual memory. I am accustomed to diverse work conditions and i am capable of working as a solo driver or as a trainer/student team. I am certain that my excellent customer service skills an eagerness to learn and take on new challenges, along with my various trainings and experience. would prove beneficial to your company.
Experience
food delivery at Door dash (2021 – Present)
Company Driver/Certified Trainer at Stevens Transport (2007 – 2015)
- Operated semi-trailer to transport dry and refrigerated goods to various shippers and receivers
- Maintain trip logs reflecting customer locations, distance traveled and fuel cost. Also trip planning, qualcom and ascending/descending on mountains
- Review invoices with customer and obtain shipper and receiver authorizations/signatures
- Provide prompt and courteous customer service to our customers and commercial accounts
- Coordinate vehicle inspections, repairs and troubleshoot vehicle malfunctions on the road
- Trainer, training students on all aspects of the truck inside/out, driving truck skills, log book, trip planning, qualcom, PTI's and post trips, rules and regulations of company as well as DOT, safety, equipment and customer service skills. Also training student on ascending/descending on mountains and driving in averse weather conditions, as well as communicating with shipper and receivers
Company Driver at JPB Transport (2005 – 2007)
- Operated semi-trailer to transport dry and refrigerated goods to various shippers and receivers
- Provide prompt and courteous customer service to our customers and commercial accounts
- Review invoices with customer and obtain shipper and receiver authorizations/signatures
- Coordinate vehicle inspections, repairs and troubleshoot vehicle malfunctions on the road
Security Officer at Iron Eagle Security (2004 – 2005)
- Provide security, working cooperatively with local municipal law enforcement teams
- Patrol high-crime urban areas, using high tech surveillance equipment. Deal with a variety of situations; accidents, vandalism, trespassing, robbery, abuse etc.
- Data entered inbound and outbound freight
- Maintained all documentation; accident reports, vandalism reports etc
Security Officer at The Budd Group (2003 – 2004)
- Provide security, working cooperatively with local municipal law enforcement teams
- Patrol high-crime urban areas, using high tech surveillance equipment. Deal with a variety of situations; accidents, vandalism, trespassing, robbery, abuse etc.
Education
Diploma in General Studies – Desoto High School (1990)
Certified Security Officer – H.C.C (2003)
Commercial Truck Driving Training Course – Roadmaster Drivers School, Inc (2005)