Cazandra Valencia

Motivated college student pursuing an Associate in Science with experience in office administration, customer service, scheduling, and fast-paced work environments. Skilled in phone and email communication, organization, accurate documentation, and computer-based tasks. Reliable and detail-oriented with a strong ability to follow established procedures and communicate effectively with customers, staff, and vendors.

Currently pursuing a career in healthcare and seeking opportunities to gain professional experience in a healthcare setting.

Office Assistant at Carts of Chicago Catering, Inc. (2017-01 – 2024-12)

• Answered phone calls and provided customer support, addressing questions and assisting with event needs.
• Managed emails, typing, computer-based tasks, and day-to-day office communication.
• Scheduled events and coordinated details to keep preparations and services organized.
• Prepared, organized, and maintained event paperwork, job folders, and office records.
• Reviewed invoices and event information for accuracy and communicated updates as needed.
• Coordinated with customers, suppliers, and staff to ensure accurate and timely information.
• Maintained an organized and clean office while assisting with daily administrative tasks.

Kitchen Associate at Heinens (2025-08 – 2026-08)

• Follow strict food safety, sanitation, hygiene, and quality-control procedures while working in a temperature-controlled cold kitchen environment.
• Prepare and maintain sanitation supplies by measuring and verifying chemical concentrations with test strips, monitoring required conditions, and accurately documenting results on department logs.
• Prepare sandwiches, salad bar items, and other food products according to established recipes, measurements, quantities, and production standards while maintaining consistent quality and accuracy.
• Manage time-sensitive daily production requirements, including completing sandwich production and preparing the salad bar for scheduled service while maintaining all required safety and sanitation procedures.
• Independently manage production and restocking responsibilities when short-staffed, ensuring required products are prepared, supplies are replenished, and daily operations remain on schedule.

Associate in Science in Healthcare/Surgical Technology – Elgin Community College (2025-2029)