Front Desk Receptionist/ Administrative Assistant I at Restruct LLC (2023-08 – 2026-01)
- Coordinated scheduling and dispatch for restoration crews on route and in response to emergency service calls
- Communicated with clients, insurance representatives, and technicians to ensure guaranteed accurate information and timely updates
- Managed daily office operations by prioritizing tasks, managing deadlines, data entry, and billing while providing professional customer service with clear communication in a fast-paced daily operation.
Assistant Caterer at Elite Catering (2021-09 – 2023-05)
- Delivered high-quality service at large-scale events by assisting with food preparation, coordinating event setup, and breakdown in a dynamic setting.
- Communicated effectively with staff members while maintaining organization and attention to detail, ensuring a professional, well-executed event with guest satisfaction and positive experience.
Salon Coordinator at Carlton Hair Salon and Day Spa (2020-01 – 2021-08)
- Opened and prepared the salon daily, ensuring stations, front desk, and client areas were clean, organized, and provided a refined client-ready environment.
- Managed appointments, calls, check-ins, cancellations, and completed daily cash drops with validity and accountability, while supporting stylists by coordinating schedules and maintaining an efficient workflow.
- Drove retail sales through product recommendations and attentive service, ensuring an elevated experience.
Server at Outback Steakhouse (2019-02 – 2019-11)
- Provided quality service in a high-end restaurant environment by guiding guests through menu recommendations and ensuring an enjoyable fine dining experience, performed with accuracy and efficiency.
- Processed orders and collaborated with the kitchen and members to maintain effective communication for seamless service, promptly addressing any guest concerns and resolving issues promptly, ensuring satisfaction.
- Managed multiple tables and large parties simultaneously while maintaining precision, efficiency, and professionalism in a clean, organized work environment.
Hostess, Server, Expeditor at Texas Roadhouse (2015-11 – 2018-12)
- Warmly greeted guests and delivered attentive service by maintaining strong communication with guests, anticipating guests' needs or questions.
- Managed multiple tables efficiently in high-volume settings while ensuring a high level of meticulousness.
- Worked collaboratively with team members and management to resolve any guest concerns, ensuring guests' complete satisfaction.
