Covid-19 Unit; Lead CNA at Nazareth Living Care Center (2020-04 – 2020-12)
- Followed and maintained all safety protocols by ensuring proper use of PPE; handwashing; maintaining all working stations and equipment clean and sanitized
- Established a special connection with residents through empathy and relationship building techniques
- Followed individualized care plans for 50+ residents by working closely with Nursing Staff
- Provided bed side care and support
- Assisted patients with daily activities including personal hygiene, grooming, dressing
- Hand over hand meal assistance if necessary
- Knowledgeable on all medical equipment used to transfer patients safely
- Being proactive in recognizing emergency situations and responding to them quickly
- Kept excellent communication skills and performed any other duties assigned by supervisor
CNA at St. Giles Nursing and Rehabilitation Center (2019-06 – 2020-03)
- Projected a Professional and Positive image at all times
- Delivered passionate support and assistance to patients and their families
- Documented activities of daily living in a timely manner
- Provided a safe clean and healthy environment
- Cared for patients in various areas including personal hygiene, grooming, dressing; showering
- Provided restorative guidance
- Knowledgeable on all medical equipment used to transfer patients safely
- Being proactive in recognizing emergency situations and responding to them quickly and clearly
- Performed other duties assigned by supervisor
Scheduler / PHC / Supervisor at Holistic Care Home Health Agency (2015-09 – 2017-05)
- Ensured EVV activity is accurate and schedules are adjusted in a timely manner
- Hired and orientated providers
- Planned and executed weekly/monthly supervisory visits which included annuals, orientations, concerns, problem solving
- Submitted documentation to the state on proper timelines
- Kept all client & providers files up to date
- Billing for all VA-clients
- Conducted monthly reports
- Marketing and any other duties assigned by supervisor
LHH / PHC Supervisor at Caprock Home Health Services, Inc. (2009-04 – 2014-12)
- Supervised client provider services (approximately 165 case load)
- Ensured prompt client and attendant data entry on daily basis
- Processed and submitted client authorizations to the state on a timely manner
- Conducted supervisor visits
- Scheduled annuals and attendant orientations
- Attendant recruitment
- Answered phones and problem solving
- Followed up on messages and E-mails on daily basis
- Flexible to meetings & trainings and any other duties assigned by supervisor
Medical Records Technician II at Sierra/Providence Memorial Hospital (2008-06 – 2009-03)
- Ensured medical records were processed in a prompt timely manner
- Assisted physicians & clients in obtaining necessary records requested
- Analyzed & coded discharged medical records
- Filed properly and documented on ER discharges
- Answered phones
- Assisted in the maternity state records department
- Performed any other duties assigned by supervisor
Receptionist / Medical Assistant at The Back and Neck Institute (2007-04 – 2008-05)
- Ensured patients medical files were ready in a timely manner for physician's daily patient appointments
- Obtained necessary patients records and/or forms from different facilities or clinics
- Patient data entry
- Assisted with billing & coding verification of insurance
- Filled documentation and faxed
- Answered phones and performed any other duties assigned by supervisor
Direct Support at El Paso State Center (Primary Support) (2005-02 – 2007-09)
- Ensured client safety at all times
- Positive redirection and prompting
- Adequate intervention when aggression was displayed
- Assisted individuals with toileting, bathing, dressing etc.
- Daily documentation on achievements as well as any negative behaviors
- Implemented client behavior modification plans
- Interacted with clients on a one to one basis providing moral support
- Performed any other duties assigned by supervisor
Direct Support One to One at MHMR of El Paso (2003-05)
