Celina Babies
CSR
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About
Experience in field of behavioral support, with focus on providing assistance to individuals with mental health issues and developmental disabilities. Notable for positively impacting lives through effective communication skills and empathetic approach. Proven ability to remain calm under pressure while ensuring safety and well-being of clients.
Very strong Customer service skills and Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experience
CSR - Daher
(2025-09 - 2026-10)
- Collaborated with cross-departmental teams to streamline complaint resolution processes and enhance customer satisfaction
- Assisted Coordinators with getting materials out
Behavioral Aide - Altapointe
(2024-10 - 2025-09)
- Helped patients with everyday life asking with making sure they take their medication
Materials Controller / Assistant Lead - ST Engineering Aerospace
(2022-01 - 2024-08)
- Distributed parts to mechanics, Kept inventory on computer
- Updated all paperwork and filled away
Structures Apprentice - St Engineering
(2021-05 - 2022-01)
- Assisted along with senior mechanics working on the planes
Temp Scanner - St Engineering
(2020-10 - 2021-05)
- Scan people's temperature in order for them to be able to enter the premises whether it be through the turn tiles, security office, or through the gate.
Dock Controller - St Engineering
(2019-10 - 2020-05)
- Enter information from Mechanics into system after they've completed work on airplanes
Sortation Scanner - Amazon
(2017-10 - 2019-02)
- Scanned and sorted packages for shipment
Customer Service Assistant Manager - Alorica
(2013-06 - 2017-11)
- CSR for Verizon Wireless
Residence Assistant - Sagora Senior Living
(2011-04 - 2013-01)
- Organized programs, activities, and events for the residence . Assisted with everyday life, bathing, meals, laundry and also passed out medication.
Security Officer - Freedom Security
(2008-01 - 2011-02)
- Did security work for the malls, some business and schools
Education
Certificate - X Ray Tech - Fortis College, Mobile, AL, USA (2013-09)