Central Star Motors

Resilient and detail-oriented administrative professional with over 5 years of experience managing data entry, record organization, and digital communications. Proven ability to work independently in remote environments while maintaining high accuracy and compliance with written guidelines. Eager to leverage strong technical aptitude and a growth mindset to deliver high-quality support in a flexible, work-from-home role.

ADMINISTRATIVE ASSISTANT at Central Star Motors (2025-10 – Present)

• Provide front-line administrative support by managing high-volume incoming calls and in-person customer requests; route inquiries efficiently and maintain a professional experience.
• Coordinate scheduling and service updates; ensure timely follow-through and clear communication between customers and internal teams.
• Prepare, update, and organize invoices, service documents, and internal records with strong attention to accuracy and confidentiality.
• Support daily operations by prioritizing tasks, tracking open items, and maintaining organized documentation for quick retrieval.

ALUMNI SUCCESS COACH at The Last Mile (2023-07 – 2025-09)

• Coordinated schedules, meetings, and follow-ups; maintained organized documentation and communication logs to support participant success.
• Served as a key point of contact via phone and email, providing timely responses and professional communication with stakeholders.
• Tracked engagement and outcomes using databases/CRM tools; supported reporting through accurate data entry and spreadsheet tracking.
• Regularly used Outlook, Teams, Zoom, DocuSign, Excel/Google Sheets, and Gmail to manage calendars, documents, and workflows.

DATA ENTRY SPECIALIST at Chesapeake (2020-02 – 2021-11)

• Handled high-volume data entry tasks with strict attention to detail and accuracy.
• Managed digital records and documents according to specific written guidelines.
• Verified data integrity before entering information into company databases.
• Organized and tracked information workflows independently to meet daily deadlines.

ASSOCIATE OF APPLIED SCIENCE in A.A.S. – EAST ARKANSAS COMMUNITY COLLEGE (2013)