General Manager at CT Truck and Trailer Shop (2026-01 – Present)
Enhance financial outcomes by streamlining procurement procedures, controlling labor expenses, and negotiating contracts to maximize profitability while maintaining operational quality and customer satisfaction on complex projects.
- Oversee daily operations of a diesel truck and trailer repair shop generating over $1.2M in annual revenue.
- Manage technician scheduling, shop workflow, and bay utilization to maximize productivity and reduce repair turnaround times.
- Monitor labor hours, parts usage, and job profitability using shop management software and Excel-based reporting systems.
- Coordinate estimates, repair orders, and vendor relationships to ensure accurate billing, cost control, and efficient parts procurement.
Project Manager at MEI INDUSTRIAL SOLUTIONS (2024-07 – Present)
Enhance financial outcomes by streamlining procurement procedures, controlling labor expenses, and negotiating contracts to maximize profitability while maintaining operational quality and customer satisfaction on complex projects.
- Oversee a $2.5M project, achieving 47% labor savings and 22% overall cost savings by driving operational efficiency, maximizing resources, and maintaining ahead-of-schedule performance.
- Create and maintain detailed project schedules by outlining critical tasks, establishing clear dependencies, and defining realistic timelines to ensure operational milestones and client deadlines are consistently met throughout the project lifecycle.
- Partner with cross-functional teams, including operations, engineering, and field crews, to coordinate project tasks, ensuring deliverables are completed accurately, on time, and in alignment with safety standards and client expectations.
Site Manager at SAMSUNG SDS CORPORATION (2022-11 – 2023-09)
Drove end-to-end logistics operations by managing international imports from Korea and Mexico, overseeing domestic transportation networks, and ensuring on-time, cost-effective distribution to meet customer and business demands.
- Led a team of 300+ employees at a newly launched 1.5M sq. ft. distribution facility, scaling operations from zero to $350M in annual revenue by establishing a nationwide distribution hub that resolved COVID-19-related supply chain disruptions.
- Directed the nationwide expansion of expedited logistics operations, increasing volume by 23% while optimizing transportation routes, accelerating service speed, and strengthening operational coordination to meet evolving customer demands and drive business growth.
- Held P&L accountability, performed cost forecasting, and optimized inventory management processes, consistently driving operational efficiencies and delivering measurable improvements to profitability and financial performance.
Project Engineer at MASTHEAD INTERNATIONAL (2023-09 – 2024-06)
Directed comprehensive project scope development and execution processes, ensuring all engineering activities aligned with industry regulations, technical specifications, and client expectations to drive project success.
- Served as the primary liaison between clients, general contractors, and design teams by managing submittal processes, overseeing BIM model coordination, and addressing technical inquiries to maintain seamless project communication.
- Implemented process improvement initiatives focused on reducing operational costs, minimizing delays, and enhancing workflow efficiency by evaluating existing systems and introducing strategic engineering solutions.
General Manager at KENCO LOGISTICS (2021-06 – 2022-09)
Directed all operational, safety, quality, and financial activities for a logistics operation generating $40M+ in annual revenue, ensuring compliance with corporate standards and consistently exceeding business objectives.
- Drove an 80% increase in productivity and a 40% reduction in labor costs by implementing targeted process improvements, optimizing inventory flow, and elevating operational output from 45 to 75 boxes per hour in a first-time outsourced mixing center for Frito-Lay.
- Implemented Lean Six Sigma methodologies to streamline warehouse and supply chain processes, effectively reducing operational waste, minimizing errors, and maximizing productivity across all areas of the operation.
- Recruited, trained, and led a high-performing management team and hourly workforce, driving accountability for operational targets and achieving or surpassing all key performance indicators (KPIs) for service, quality, and safety.
Site Operations Manager at XPO LOGISTICS, INC. (2018-08 – 2021-06)
Spearheaded cross-functional teams in Quality, Information Technology, and Continuous Improvement, ensuring operational consistency, achieving on-time delivery targets, and maintaining full compliance with corporate and regulatory standards.
- Led a multi-site team of operations managers and frontline staff, cultivating a culture of accountability and continuous improvement that resulted in an 80% increase in customer satisfaction and service reliability.
- Directed site operations at Intel Oregon, driving KPI attainment from 60% to 98% through 3 Kaizen initiatives in 6 months and optimizing a critical returns process to accelerate turnaround and enhance operational efficiency.
- Implemented a process improvement initiative that reduced turnaround time from 25 days to 9 days, generating an estimated $39M in annual savings for Intel by increasing operational speed and efficiency.
Branch Manager at TFORCE FINAL MILE (2016-11 – 2018-05)
Oversaw nationwide last-mile logistics operations by managing multiple high-volume distribution locations, ensuring seamless delivery execution, operational consistency, and customer service in a demanding, fast-paced environment.
- Directed comprehensive financial and operational functions, including P&L accountability, vendor contract management, and key performance indicator tracking to drive cost containment, operational efficiency, and financial health.
- Designed and deployed a structured inventory management system that optimized product flow and replenishment strategies, resulting in a 35% reduction in stock-outs and improved service reliability for key customers.
- Reduced overall operational expenses by 20% through process optimization, workflow reengineering, and targeted cost reduction initiatives while maintaining service quality and operational performance standards.
Senior Supervisor, Analysis at XPO LOGISTICS, INC. (2015-10 – 2016-11)
Directed a team of 9 logistics analysts, including remote staff based in Guadalajara, Mexico, by overseeing recruitment, hiring, scheduling, and conducting quarterly and annual performance evaluations to support operational goals and talent development.
- Delivered extensive training programs focused on 5S, Six Sigma, Lean methodologies, Kaizen, continuous improvement strategies, and root-cause analysis to enhance process efficiency and build team expertise in operational problem-solving.
- Implemented process improvements that significantly increased on-time delivery rates for transportation and logistics services, optimizing workflow management, resource allocation, and service-level performance to meet customer and business expectations.
