Chandani Patel
BUSINESS ANALYST | QA TESTER | DATA & APPLICATION SUPPORT
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About
Entry-level technology professional with a Master of Computer Applications and Bachelor of Computer Applications, combining Business Analysis and QA Testing knowledge. Project-based experience in requirements analysis, process documentation, SQL data validation, UAT, test scenario preparation, defect documentation, and workflow analysis. Knowledge of manual testing fundamentals including test case design, functional, regression, smoke, exploratory, boundary value and equivalence partitioning techniques.
Detail-oriented, analytical, and comfortable working in remote environments. Seeking an entry-level Business Analyst, QA Tester, or IT role where I can contribute while continuing to build hands-on testing and automation skills.
Experience
Business Analyst / QA Testing at Academic & Training Projects
- Online Banking Customer Onboarding System – Analyzed the AS-IS customer onboarding process to identify manual data entry issues, delays, and data accuracy concerns.
- Online Banking Customer Onboarding System – Defined TO-BE process flows for a digital onboarding solution and documented workflow changes to improve efficiency and data quality.
- Online Banking Customer Onboarding System – Elicited and documented business requirements through stakeholder interviews and scenario analysis; created BRDs, functional requirements, user stories, use cases, and workflow diagrams.
- Online Banking Customer Onboarding System – Prepared UAT test scenarios, validated expected versus actual results, and documented findings for follow-up.
- Online Banking Customer Onboarding System – Applied manual testing concepts to review requirements, identify potential defects, and verify system behavior against business expectations.
- Loan Management & Approval Workflow System – Gathered and documented business, financial, and operational requirements for an end-to-end loan processing workflow.
- Loan Management & Approval Workflow System – Analyzed workflow steps to identify gaps, risks, and opportunities for automation and process improvement.
- Loan Management & Approval Workflow System – Created BRDs, user stories, and functional specifications to clearly document system requirements.
- Loan Management & Approval Workflow System – Used basic SQL and Excel to query and validate data, analyze trends, and support reporting needs.
- Loan Management & Approval Workflow System – Supported UAT activities, documented defects and change requests, and validated fixes during retesting.
Education
Master of Computer Applications – Indira Gandhi National Open University (2014)
Bachelor of Computer Applications – Veer Narmad South Gujarat University (2011)
