Chandler Franklin

Motivated and adaptable young professional with a strong foundation in Business Administration. Skilled in delivering excellent customer service, handling transactions, and resolving issues efficiently. Eager to contribute a positive attitude and strong work ethic to a dynamic team environment.

Commercial Renewal Underwriter - Chubb Insurance - Warren, NJ

(2023-06)

• Managed and grew a $8M book of business
• Completed the Chubb Associate Program
• Priced renewal policies for umbrella, liability, property, worker's comp, and auto
• Navigated multiple internal software platforms in order to complete daily tasks
• Utilized strong communication skills to coordinate updates to the renewal policy with insurance brokers and their clients
• Solicited new business through building relationships with insurance brokers and answering their coverage questions
• Handled over 200 commercial renewal accounts annually by staying organized and dutifully monitoring the accounts on my book of business

Insurance Producer (Personal Lines) - Allstate Insurance - Hamilton, NJ

(2022-08 - 2023-06)

• Contacted potential insureds and discussed coverages
• Prepare quotes, explain policy features, and close new business
• Consistently achieve or exceed monthly sales goals by 15%
• Maintain strong client relationships, resulting in a 90% retention rate
• Assist clients with policy changes, renewals, and claims support

Bartender/Server - Juicy Crab - Tuscaloosa, Alabama

(2021-08 - 2022-05)

• Resolved customer complaints and ensured satisfaction
• Assisted with inventory management and restocking
• Greeted customers, answered questions, and provided product recommendations
• Processed sales transactions accurately using POS system
• Maintained bar cleanliness and complied with safety regulations

Bachelor's Degree - Business Administration – Marketing - University of Alabama (2018-08 - 2022-05)

Associate's Degree - Advertising - University of Alabama (2018-08 - 2022-05)