Bookkeeping Manager
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Maintained excellence in Proof Operation by demonstrating speed and accuracy. Generated savings by consistently delivering work on time avoiding the incurrence of penalties and late fee charges to the bank. Promoted to Department Supervisor proving the ability to handle increasing responsibility and duties. Resolved customer disputes in a timely manner. Responsible for generating and reporting daily and end of Month Reports, adhered to Federal Regulations, Procedures and Guidelines.
Balanced.
Bookkeeping Manager - CIB Bank
(1994-06 - 1996-02)
Maintained excellence in Proof Operation by demonstrating speed and accuracy. Generated savings by consistently delivering work on time avoiding the incurrence of penalties and late fee charges to the bank. Promoted to Department Supervisor proving the ability to handle increasing responsibility and duties. Resolved customer disputes in a timely manner. Responsible for generating and reporting daily and end of Month Reports, adhered to Federal Regulations, Procedures and Guidelines.
Balanced.
Customer Service Supervisor - P.A. Bergner & Co.
(1990-09 - 1994-06)
Responsible for completing Reconciliation of Financial Reports of all transactions for the Department Store including receivables from each register including Customer Service. Conducted verifications by performing double counts and audits to qualify Store Vault and maintained correct stipulated balance. Prepared daily bank deposit for armored truck transport.
Service performed seasonal Gift Wrap & Concierge. Processed incoming payments for customer accounts. Monitored multi-line storewide Switchboard. Promoted to the Credit and Collections Department. Collected delinquent customer payments and resolved disputes using automated communication system.
Finance Department Director - Village of Oak Park, IL - Oak Park, IL
(1989-06 - 1989-08)
Directed Customer service for the Village of Oak Park's Credit Union. Processed deposits for accounts accurately and effectively in cash and other forms. Responsible for dispensing withdrawals for share account holders. Provided update reports and information for visitors to the Town Hall. Responsible for conducting tours of the facility.
Credit Collections Specialist - Page America Group, Inc.
(1989-05 - 1991-07)
Focused on retrieving collectible funds from Corporate Clients using call list. Managed Accounts for Hospitals, First Responders, Police Officers, Construction workers, and general users of paging devices. Performed Light sales of product.
Loan Processor - West Bank Corporation
(1988-06 - 1989-04)
Administrator for Senior Vice President. Performed necessary support task for the Loan Department. Typing, Filing, maintaining phone calls, Copying documents. Controlled waste through recycling and destroying of out dated files per regulatory policy and procedure. Prepared press releases for fundraisers.
Customer Service Representative - Hines Federal V. A. Credit Union
(1987-02 - 1988-06)
Processed transactions for Credit Union members, loan payments and deposits. Opened new accounts and closed accounts as necessary. Managed department raffles and promotions. Created Monthly reports to update data base of membership.
Customer Service ~ Proof Operator - First Suburban National Bank
(1985-05 - 1987-02)
Customer Service. Switchboard Operator. Bookkeeping, Filing CD's, Maintained File for and Key System for all Safe Deposit Box holders. Conducted Customers to and from their Safe Deposit Box.
Election Official - Wake County Board of Elections - Wake County, NC
(2012-01)
Election Official and Office Administration - Johnston County Board of Elections - Johnston County, NC
(2016-01 - 2020-12)
Some College - Jefferson Community College
Some College - Triton Community College
