Chantal Rojas Lopez

Hardworking bilingual professional with 15 years of experience across the retail, medical reception, and fast food industries. Proven track record in managing cash operations, providing exceptional customer service, and training staff in best practices. Skilled in appointment scheduling and office management with a strong focus on organizational efficiency and multitasking. Fluent in both English and Spanish.

Office Manager / Head Cashier at La Gordita De Los Antojitos (2020-11 – 2024-06)

• Managed cash register operations, processed transactions accurately, and balanced cash drawers daily.
• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Trained new cashiers on proper cash handling procedures and customer service standards.
• Utilized self-starter skills to oversee office management and maintain operational efficiency.

Administrative Assistant / Receptionist at Cal Auto Registration (2017-07 – 2020-11)

• Organized documents, processed paperwork, and collected payments.
• Managed professional communications by answering high-volume calls and emails.
• Coordinated with government offices by taking paperwork to the DMV for processing.

Medical Front Desk Receptionist / Appointment Scheduler at Vista Community Clinic (2006-02 – 2016-12)

• Oversaw clerical tasks to support professional staff and greeted/registered patients.
• Managed the daily office schedule, including making appointments and reminder calls.
• Inputted patient information into the system, updated records, and collected co-payments.
• Maintained inventory of office supplies and handled phone call transfers and messaging.

Medical Front Office Admin Assistant / Medical Terminology – Grossmont College

Trade Certification in Business Administration / Receptionist – San Diego Job Corps

High School Diploma – San Diego Job Corps