Clinical Coordinator-JDP - Eliot Community Human Services - Lincoln, Lexington, Bedford Police Departments
(2026-01)
In collaboration with Lincoln, Lexington, Bedford Police Departments.
- Provide clinical coordination for designated police departments and collaborate with the officers and Eliot staff to divert individuals with mental health issues from the criminal justice system into mental health services, as appropriate.
- Develop a service and support plan for every individual identified by Crisis Intervention Teams in need of mental health diversion.
- Assist individuals in diversionary services in following up with mental health providers, community supports, peer services, dual diagnosis services and other services as applicable.
- Develop community partnerships with natural supports such as spiritual groups, local support groups, social supports and community based groups.
- Communicate and coordinate with officers on individual diversions and work with officers to identify cases that may be in need of diversion.
- Conduct biopsychosocial evaluations with clients experiencing acute psychiatric emergencies.
- Provide short term solution focused clinical interventions and treatment for clients and families as indicated for crisis management and resolution.
- Arrange for hospital admission when clinically necessary and when less restrictive, community based treatment options are insufficient or have been exhausted.
Forensic PACT Program Manager - Eliot Community Human Services - Tewksbury MA
(2024-08 - 2026-01)
- Manage and oversee the day to day operation and overall service delivery of program in accordance with all applicable laws, regulations, agency and program policies and procedures.
- Provide clinical and administrative supervision to all staff in the program.
- Coordinate and oversee all case management related services for persons served in the program. This include assisting persons served with managing income, insurance, other entitlements, accessing other services and community resources and scheduling/coordination of all medical and psychiatric appointments.
- Create a culture of hope, recovery and resiliency at the program to promote persons strengths, preferences and independence. Ensure that each environment is recovery focused and encourages every person to achieve goals and transition to more independent living. Ensure that each program supports persons served in accessing and utilizing natural supports and community resources.
- Provide support and assistance with management of medical symptoms and conditions in accordance with person's needs.
- Coordinate supportive services as needed such as hospice and spiritual care for persons and their families.
- Ensure that the program provides and/or promotes access to meaningful day-time activities that meet the persons' treatment plan goals and individual needs.
- Participate in the Assessment process and the development of Treatment Plans.
Manager of Programming Curriculum - The Nashua Soup Kitchen & Shelter - Nashua NH
(2023-11 - 2024-06)
- Create and expand listing of potential programming for Children's Room and L&LC programming.
- Maintain and improve the layout of the Children's Room and South Flex Room to meet the needs of current residents.
- Create relationships with area agencies to provide programming at the L & LC. Initiate contract and MoU discussions, as applicable, for collaboration with other agencies. Coordinate with personnel from other agencies to ensure smooth implementation of programs, Create and organize engaging, developmentally appropriate opportunities and activities for guests.
- Reach out to individuals, businesses, clergy, and area agencies for potential programming opportunities.
- Manage procurement and maintenance of educational materials with supervisory approval and manage donations with development team.
- Recruit, manage, and oversee other personnel as programming needs warrant. Coordinate with and support staff who facilitate programs. Engage and encourage residents to participate in programming. Facilitate programs where appropriate.
- Maintain a safe and engaging environment, being mindful of and proactive towards the well-being of the children, parents, and single adults (residents) Maintain flexibility while working with an ever-changing classroom in both ages and quantity of children or adults.
Clinical Diagnostic Technician - ABA CENTERS OF AMERICA - Nashua NH
(2023-05 - 2023-10)
- Provided various Neuropsychological testing assessments to complete evaluations for Autism Spectrum Diagnosis or to rule out autism spectrum.
- Completed clinical reports and provided feedback to families and providers surrounding the case.
- Completed Intake documentation as needed.
- Conducted behavioral observations to deem clinical appropriate treatment.
Outreach & Admissions Counselor - Shriver Job Corps- Insights Training Group - Devens, MA
(2022-10 - 2023-05)
- Responsible for applicant recruitment and arrival coordination, and to provide exiting students with transitional support and placement services leading to quality full-time jobs, military enlistment, or enrollment in higher education or Job Corps advanced training.
- Identifies and develops Center-beneficial partnerships that lead to enrollment and/or student placement.
- Determines and documents student eligibility for Job Corps enrollment according to all PRH requirements.
- Works cooperatively with Career Technical Training and Career Transition Readiness staff to provide exiting students with comprehensive and individualized case management to identify and remediate students transitional.
- Ensures strict confidentiality of sensitive information and integrity of student data.
Program Director - Oasis Center for Women, The Salvation Army - Manchester NH
(2021-06 - 2022-10)
- Provided intensive case management to victims of human trafficking, sexual exploitation, substance use, mental illness and domestic violence.
- Managed the daily operations of the program and supervised volunteers and interns.
- Conducted Intakes and referrals of new clients.
- Utilize therapeutic interventions to support clients who may experience severe mental illness or co-occurring disorders in meeting therapeutic goals.
- Provide clients with recommendations to community resources.
- Strategically implement symptom management techniques to facilitate treatment management for adults experiencing severe mental illness or co-occurring disorders.
- Provide de-escalation techniques and crisis intervention tactics to ensure milieu safety to both staff and individuals.
- Create and use clinical documentation structured around individual success such as treatment plans, discharge summaries, comprehensive assessments.
- Collaborated with community agencies and local law enforcement and EMS to ensure safety and community awareness.
- Ensure that the program provides and/or promotes access to meaningful day-time activities that meet the persons' treatment plan goals and individual needs.
- Participate in the Assessment process and the development of Treatment Plans.
Program Coordinator - Open Sky Community Services - North County Respite- Gardner, MA
(2020-01 - 2020-08)
- Strategically implement symptom management techniques to facilitate treatment management for adults experiencing severe mental illness or co-occurring disorders.
- Provide de-escalation techniques and crisis intervention tactics to ensure milieu safety to both staff and individuals.
- Create and use clinical documentation structured around individual success such as treatment plans, discharge summaries, comprehensive assessments.
- Oversee the operations of the respite and provide bi-weekly supervision to staff.
- Collaborate with DMH and local law enforcement for facility management.
- Enforce company expectations and values into the program.
Functional Support Specialist - Harbor Homes - Nashua, NH
(2018-07 - 2020-07)
- Utilize therapeutic interventions to support clients who may experience severe mental illness or co-occurring disorders in meeting therapeutic goals.
- Provide clients with recommendations to community resources.
- Document client progress in confidential files.
- Present case history material to review and discussion with other staff members.
- Observe and monitored client behavior and responses to treatment.
- Develop goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Therapeutic Support Staff - Trauma & Family Integration - Lowell, MA
(2018-02 - 2018-09)
- Developed therapeutic interventions for at risk children and adolescent patients.
- Implemented standardized treatment plans based on conditions and individual capacities.
- Completed all required documentation according to strict facility and compliance standards.
- Collaborated with outside resources from patient's life to build a strong support network.
- Applied knowledge of behavioral modeling to help children and adults grasp concepts of behaviors and appropriate responses.
- Strategically planned methods to achieve operational goals and targets.
Direct Care Staff - NFI Massachusetts Inc. - Wilmington, MA
(2016-06 - 2018-03)
- Provided advocacy and direct care to youth (12-17) experiencing developmental disabilities, mental impairments or intensive behavioral disorders.
- Administered medication as directed by physician.
- Developed rapport with individuals to create a safe and trusting environment for care.
- Transported individuals to medical appointments and other errands.
- Worked to improve and enhance individuals lives through effective and compassionate care and monitored progress and documented any status changes accordingly.
- Supervised daily activities and provided assistance when needed.
- Engaged youth with games, crafts, cooking, music, reading and other activities.
- Monitored students for signs of trauma, abuse and neglect.
- Provided Restraint if clients were severely escalated in mileu.
Domestic Violence Advocate - Alternative House - Lowell, MA
(2015-09 - 2018-01)
Interned Fall 2015 to December 2015 then employed Jan 2016-Jan 2018.
- Copied, logged and scanned supporting documentation.
- Conducted Intakes and referrals of new clients
- Always ensured safety of women and children in the agency care.
- Referred clients to community, medical and legal resources.
- Worked directly with clients to achieve independence in the community.
