Charan Rallapalli

Principle Integration Engineer and Business Systems Analyst with 15+ years of comprehensive IT experience leading the design, analysis, deployment, and optimization of enterprise-scale EAI, iPaaS, and hybrid cloud architectures. Features 5+ years of dedicated Dell Boomi leadership combined with a robust 10-year foundational track record in MuleSoft (Mule 4 Certified) and TIBCO suite products. Proven expertise partnering directly with cross-functional executive teams (Sales, Finance, HR, Support) to translate complex business problems into structured High-Level (HLD) and Low-Level (LLD) Solution Design Documents.

Deep technical focus on orchestrating multi-million record Master Data Management (MDM) workflows, building complex Order-to-Cash (O2C) pipelines, establishing high-availability API Gateways, and leveraging modern AI engineering frameworks (Claude AI) to accelerate documentation and runtime error analysis. Experienced across fast-paced Healthcare, Retail, Banking, and Finance environments.

Principle Integration Engineer / Computer Systems Analyst (iPaaS Lead) - PointClickCare - Remote (Canada)

(2021)

• Stakeholder Requirements Engineering: Partnered directly with Sales, Finance, HR, and Support business lines to analyze structural data workflow issues and author production-ready HLD and LLD blueprints.
• Process Automation (O2C): Designed and deployed high-transaction Product-to-Cash and Order-to-Cash integration streams linking Salesforce, NetSuite, BillingPlatform, and core SaaS tools (SuccessFactors, Concur, KnowBe4).
• API Lifecycle & Decoupling: Engineered robust enterprise API networks across Dell Boomi APIM and Azure APIM; deployed Azure Service Bus as an asynchronous message broker to guarantee zero transaction loss and isolate components.
• Master Data Management (MDM): Built enterprise Boomi MDM governance systems to manage golden records for Account and Contact schemas, eliminating silos and enforcing synchronous integrity among distributed data consumers.
• Performance Engineering: Tuned heavy batch processing and scheduled workflows using Boomi Flow Control, multi-thread parallel execution pipelines, and custom Atom/Molecule JVM runtime memory management configurations.
• AI-Driven Efficiency: Spearheaded the adoption of Claude AI to automate integration creation (using Boomi Companion), technical documentation creation, design reusable templates for complex integration patterns, and accelerate runtime log diagnostics.

Senior Middleware Developer / Systems Analyst - Cognizant Technology Solutions - Healthcare, Retail & Banking Domains

(2014 - 2021)

• Multi-Platform Integration Engineering: Handled the full Software Development Life Cycle (SDLC) for critical middleware integrations, executing systemic analysis, coding, MUnit testing, defect tracking, and high-availability updates.
• MuleSoft Architecture: Managed complex API layers utilizing Mule 4, Anypoint Studio, and RAML API manager; enforced clean test coverage profiles on CloudHub and local hybrid infrastructures.
• Legacy Middleware Governance: Sustained performance optimizations for high-throughput enterprise message brokers running TIBCO BusinessWorks (BW 5.x), Enterprise Message Service (EMS 8.x), Rendezvous (RV), and TIBCO Administrators.
• Enterprise Observability & Diagnostics: Managed platform stability, created metrics tracking dashboards, and diagnosed runtime integration errors using Splunk and Dynatrace while coordinating tickets via Jira and ServiceNow.
• Distributed Streams & Orchestration: Routed critical middleware messaging schemas into Apache Kafka event structures connecting to Cassandra NoSQL layers; automated repetitive system routines using Unix Shell scripts and Cron operations.

Application Developer - IBM - Telecom Domains

(2011 - 2014)

• Analyzed complex business requirements to architect and develop high-performance process flows in TIBCO Designer.
• Designed and maintained XSD Schemas and WSDLs while authoring critical Macro, Micro, Volumetric, and quality compliance documentation.
• Managed end-to-end code deployments across Development and Testing environments, ensuring seamless release cycles.
• Collaborated with Service Delivery Managers (SDMs) to resolve technical bottlenecks, communicate requirements, and align project milestones during status updates.
• Spearheaded rapid issue resolution across multiple environments, including SIT, PPR, UAT, and Production (PRD), minimizing system downtime.
• Oversaw daily operations and governance, ensuring all process-flow and project-specific activities adhered to strict delivery standards.

Bachelor of Science - Computer Science / Information Technology