Medical Receptionist - Hyacinth Health and Wellness (April 2023 - June 2023)
- Registered and verified patient records before triage with most up-to-date information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Intern - Enlightened Vision Entertainment (May 2021 - August 2021)
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Developed business, financial, and analytical skills in fast-paced work environment.
- Completed research, compiled data, and assisted in timely reporting.
- Liaised with clients to assess needs and responded to inquiries.
- Researched and reviewed information in support of daily objectives.
- Generated reports detailing findings and recommendations.
Peer Mentor - Peer Upperclassman Mentorship Program (September 2018 - June 2019)
- Provided general program information and assistance.
- Participated in marketing, outreach, and other visibility efforts.
- Enhanced operational success through efficient records coordination, supply management and document processing.
- Volunteered to help with special projects of varying degrees of complexity.
- Compiled several pieces of information and converted them into easy-to-understand numeric values.
