Charity Warren

Server at Benihana (2025-09 – Present)

• Greet each table in a friendly and welcoming manner, as quickly as possible.

• Take drink orders, and promptly deliver to table.

• Go over menu, show guests our new Wagyu selections, and take orders.

• Deliver soup and/or salad, put orders into POS.

• Refill drinks without guests having to ask.

• Pre bus tables as the meal progresses.

• If guests are celebrating a birthday, bring ice cream with candle and sing happy birthday in English and Japanese.

• Split checks as guest directs, take payment.

• Trained all new hires

• Accurately take customer orders in drive thru, in a friendly manner, take payments, give change

• Bag and hand orders to customers

• Greet each table in a polite manner

• Take and fill drink and food orders, take to guests, give check, take payment, give change

• Pre-bus, and then bus tables once done, and reset cleaned area

• Promoted to team lead position

• Supervised front of house staff, informed each employee what side work they were to focus on for each shift, as well as which section they were working, made sure each shift ran smoothly.

• Assist the supervisor with various tasks

• Helped everyone stayed on task

• Kept up with time frames, made sure orders were completed and shipped on time

• Prepare materials for our next order ahead of time, so everyone could easily transfer and begin

• Create sample boards of various flooring

• Pack samples for shipping

• Put shipping labels

• Send boxes out for shipping

• Greet each table in a friendly manner

• Accurately take their food and drink orders

• Take food to table after checking accuracy

• Pre-bus tables as I went

• Give check, take payment

• Give correct change

• Buss and reset table.

• Complete side work each shift

• Take turns in dish pit

• Greet guests at the door

• Show them to their tables or to the bar

• Introduce myself and tell them about our specials

• Take drink &/or food orders

• Enter into POS

• Check for accuracy

• Take to tables

• Take payments and give change

• Pre-bus and then buss, and reset cleaned tables.

• During big concert nights; arrange dining room to accommodate eating guests, guests who were not eating, bar guests, and guests watching the shows.

• Show guests who were eating the best customer service I possibly could, while tending to the concert crowd, and helping behind the bar as needed.

• Help stock the bar and make shot trays

• As well as perform other barback duties.

• Walk around during shows to upsell beverages

• Clean entire restaurant from top to bottom, and reset dining area after each concert.

• Train each new employee on how to 1st wait tables, then work concerts.

• Greet guests as they came in, show them to a table or a seat at the bar, and take drink orders

• Check ID for alcohol sales

• Prepare drinks behind the bar, and serve them

• Take food orders, enter into POS, and once prepared, check accuracy and run to tables or bar.

• Check back, and pre-bus tables or bar

• Take check, take payment, give correct change, and buss tables or bar, and reset area

• Side work/roll silverware

• Give patient all required medications

• Give baths, change clothes, check for soiled diapers, change bedding

• Clean all wounds, turn patients every 4 hours

• Cook meals, grocery shopping, laundry, clean the home

• As well as look after patients sick wife

• Give patient all required meds

• Give showers

• Change bedding

• Change soiled diapers as needed

• Take care of basic hygiene needs

• Cook meals

• Lightly clean patients home

• Go grocery shopping

• Visit each job site and take pictures of before and after

• Create invoices for each client

• Keep up with employee payroll, as well as attendance, make sure each check reflects the appropriate number of hours

• Schedule times to visit potential jobs to give estimates Head Cashier/manager,

• Open and close concession stands

• Count all money for beginning and ending each shift

• Inventory all products each shift

• Sell drinks, candy, hot dogs, etc.

• Take payments and give correct change

• Return proceeds to drop box each night

• Supervise new hires, and train them

• Give out everyone's daily responsibilities

• Sell tickets for the various attractions

• Hand out putters and golf balls for mini golf, or give guests tickets to give to attendant's for batting cages, Lazer tag, or go carts

• Keep snack area clean and all food within appropriate time limits

• Host birthday parties, set up before and clean up after

• As well as assist parents with anything they might need

• Keep arcade room clean, also keep tickets full, and tokens empty in each game.

• Exchange tickets for prizes

• Sell snacks and drinks

High school Dual Seal diploma in Healthcare – Model High School (2006-08 – 2010-05)