Inventory Management Specialist
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Inventory Management Specialist - AFC - Oklahoma City, OK
(2011-04)
Responsible for working inventory audits in the amount 25k-5 millions dollars. Responsible for making sure all units are accounted for either verifications or sold units. Responsible for answering inbound calls and making outbound calls to auction and dealerships. Responsible for uploading all documents requested to cover stock numbers.
Business Office Manager - Automotive Finance Corporation - Oklahoma City, OK
(2011-04)
In charge of the front office. Responsible for making sure employees are at work on time and clocked in ready to work. Responsible for making sure office duties are assigned as needed. Responsible for making sure all work is completed daily from employees.
Help answer phones and help customers. Responsible for taking customer complaints or if customers need assistance. Responsible for going over goals w/each employee. Responsible for getting new business or developing relationships with existing business.
Collector/Assistant Collection Manager - Eldorado Motors - Edmond, OK
(2004-11 - 2011-04)
Responsible for 350+ accounts daily. Making outbound collection calls on 3+ days past due. Send all collection letters. Responsible for doing amendments to help customers with their payments. Took inbound collection calls.
Take credit card payments over the phone. Responsible for deciding if account needs to be charged off. Responsible for skip tracing and locating autos using several auto tracker services. Work closely with repossession company to ensure autos get picked up or are located.
Responsible for interviewing new candidates for employment. Responsible for time keeping of 10-15 employees. Making sure employees are meeting or exceeding their goals. Taking manager calls from customers and handling complaint calls.
Administrative Assistant/ Customer Service/ Collections - CIT Group - Oklahoma City, OK
(1996-11 - 2004-11)
Administrative Assistant- Responsible for pulling reports, going through and sorting all incoming mail, distributing files. Researching customer complaints or problems. Requested all collection letters. Responsible for paying all invoices and have accounting post payments as instructed. Type all correspondence, order supplies and keep inventory of all supplies for six departments. Answer phone and route to correct department. Tax/Lien-Responsible for researching liens on CIT collateral, paying all liens if necessary. Collections-Responsible for collection on 30-180 day mobile homes, rv's, boats and automobile delinquent accounts.
Service- Responsible for answering inbound calls, assisting customers with their accounts, answer insurance problems and issues customers have, and answer any questions regarding the servicing of the customers account. Repossessions- Experienced in sending appropriate letters to accounts based on the various state requirements and the GNMA requirements on government insured loans. Skip Tracing- Experienced in skip tracing on accounts, utilizing credit bureau reports, fast data reports; check imaging, internet and original contract documents. Missi
High school or equivalent - Shampoo Academy (1991)
Upper secondary education - Westmoore High School (1990)
