Charles Collins

Hands-on field service technician with experience diagnosing, repairing, configuring, inspecting, and documenting equipment across technical production and route-based service environments. Brings mechanical aptitude, independent route work, safe vehicle operation, tool and equipment accountability, inventory control, and professional service at customer locations. Known for learning technical systems quickly, solving field problems, and protecting company and customer property.

Prepared to complete AHFP draft-system training and Cicerone Level 1 certification.

K-12 Device Repair Technician - Lexicon Tech Solutions

(2025-07 - 2026-02)

• Diagnosed, repaired, tested, and documented Chromebook and laptop hardware in a high-volume technical production environment.
• Completed detailed hands-on repairs and functional testing using standardized procedures and quality requirements.
• Maintained parts, asset tracking, inventory accountability, and clear repair-status documentation.
• Met production expectations while protecting equipment condition, repair quality, and accurate records.

IT Mobility Technician - Massey Services

(2024-08 - 2025-06)

• Prepared, configured, troubleshot, and maintained mobile route technology used by pest, lawn, termite, and field-service teams.
• Managed equipment accountability, inventory tracking, device setup, and technical documentation for field operations.
• Resolved field technology issues and communicated practical solutions to technicians and management.
• Supported multiple field-service departments while maintaining device readiness and dependable follow-through.

Route Operations Specialist - Peninsula Food Service

(2026-04)

• Manage assigned service routes while maintaining schedules, delivery records, customer communication, and inventory accountability.
• Perform vehicle and equipment inspections and maintain route supplies for safe, dependable daily operation.
• Resolve day-to-day field issues independently and communicate service updates clearly to customers and management.
• Maintain route supplies, equipment readiness, and accurate records needed for dependable daily service.

Pest Technician - Massey Services

(2023-06 - 2024-08)

• Performed route-based inspections and service while following safety procedures, customer instructions, and quality standards.
• Maintained equipment, service materials, mobile work records, and safe vehicle operation across customer locations.
• Worked independently while communicating findings, customer concerns, and follow-up requirements.
• Completed service notes, route updates, and follow-up documentation accurately after customer stops.

Independent Route Operations Contractor - Self-Employed

(2018-04 - 2023-01)

Operated high-volume delivery routes, maintained on-time performance, completed vehicle and equipment inspections, and kept accurate daily records.

Barber - Self-Employed

(2009-12 - 2018-04)

Managed scheduling, customer service, equipment sanitation, inventory, and daily business operations.

High School Diploma - North Forest High School