Charles Dennis

A dedicated and result-oriented administrative professional with over 5 years of progressive experience across financial services, hospitality, and public sector administration. Demonstrates proven expertise in cash handling, donor fund management, data entry, customer service, and stakeholder engagement. Skilled in organizational support, human resource coordination, and performance monitoring, with a strong understanding of operational procedures and best practices.

Committed to contributing to team success and organizational growth through innovation, efficiency, and collaboration.

Accountant - St. Charles Hospital - Abia State

(2023-10)

• Managed financial reporting and budgeting for donor-funded healthcare projects, ensuring compliance with USAID requirements and deadlines.
• Prepared monthly, quarterly, and annual financial reports in line with regulatory and donor standards.
• Ensured timely disbursement and accurate documentation of project funds in accordance with USAID agreements.
• Liaised with program managers to provide financial updates and clarify funding needs.
• Oversaw budget planning and expenditure tracking to promote efficient resource allocation.
• Maintained transparent, auditable financial records for donor-funded activities.
• Supported external audits and donor reviews by preparing required documentation and addressing queries.
• Implemented financial controls to safeguard resources and enhance accountability.

Guest Relations / Administrative Assistant - ChrisVI Hotels - Imo State

(2022-04 - 2023-09)

• Delivered excellent guest service through personalized attention and swift issue resolution.
• Supported front desk operations and coordinated administrative duties.
• Helped maintain organized filing systems and accurate records.
• Assisted in logistics and operational planning to ensure smooth daily functions.
• Contributed to a professional and welcoming atmosphere that strengthened brand reputation.

Program Assistant - Federal Health Insurance Scheme - Abia State

(2021-01 - 2022-03)

• Provided administrative and clerical support to program teams.
• Acted as liaison between enrolees and service providers, ensuring timely communication and issue resolution.
• Managed documentation and client-related services.
• Supported interdepartmental communication and coordination.
• Participated in awareness campaigns and policy documentation initiatives.
• Assisted senior management with administrative tasks.

Administrative Officer / Cashier - First Bank of Nigeria - Abia State

(2018-11 - 2020-12)

• Processed daily financial transactions and customer account services accurately.
• Provided frontline customer service, resolving issues promptly and professionally.
• Maintained financial records and performed daily reconciliations.
• Handled confidential financial data with integrity and reliability.

Teacher - Itichi Community Secondary School - Igboeze South, Enugu State

(2017-11 - 2018-10)

National Youth Service Corps (NYSC)

Higher National Diploma - Business Administration - Federal Polytechnic Oko (2014 - 2016)

Ordinary National Diploma - Business Administration - Federal Polytechnic Nekede (2010 - 2012)