Charles Jackson

Over ten years of experience working in diversified workplaces Excellent customer services skills Strong written and communication skills Authorized to work in the US for any employer

Delivery Driver - Uber eats driver - Washington, DC

(2023-01)

• Delivered hot cooked meals, packages, and groceries to customers, ensuring timely and accurate order fulfillment

Delivery Driver - FedEx - Washington, DC

(2025-05 - 2025-11)

Conduct pre trip inspection, scan packages & load into the Sprinter Vans. Use the navigation to get to various addresses. Scan packages to deliver or pickup & complete the delivery. Contact DPS to confirm to return to the station or help out fellow drivers. Refuel the vehicle & perform post trip inspection after returning to the warehouse.

Delivery Driver - Amazon DSP - Hyattsville, MD

(2022-10 - 2023-11)

Perform pre trip inspection, scan the packages & load into the Sprinter Van or Box Truck. Use the navigation system to deliver to various addresses. Scan the packages upon arrival, deliver to correct address & take a picture for confirmation. After completing the last delivery, contact DSP to get confirmation to return back to the warehouse or receive instructions to help. Refuel the vehicle & perform a post trip inspection, after returning to the warehouse.

Delivery Driver - Fresh Direct - Capitol Heights, MD

(2021-05 - 2023-10)

Picking up and delivering various packages to specified locations as per the delivery instructions provided by the customer or Operations Supervisor. Ensure a safe, high quality and efficient process is performed to protect the freshness and quality of the product. While you will infrequently be asked to perform deliveries, you should be a process expert able to answer any questions from the team regarding the delivery process.

Delivery Driver - Fresh Direct - Capitol Heights, MD

(2021-05 - 2022-09)

• Picked up and delivered various packages to specified locations, ensuring adherence to customer and Operations Supervisor instructions
• Ensured a safe, high-quality, and efficient process to protect product freshness and quality during deliveries
• Served as a process expert by answering team questions regarding the delivery process, supporting operational excellence

Associate/Driver - Milk Bar - Washington, DC

(2019-04 - 2020-11)

Associate/Driver: Responsible for picking, packing and delivering requisitioned product from the central commissary to local Milk Bar storefronts. Additional side work, including but not limited to: cleaning, aiding other commissary teams, packaging / organizing goods for the following day's delivery, etc. is required. Daily duties subject to change at managers discretion, as necessary.

Fully understand and exhibit the Milk Bar ethos, embodying our core values and inspiring celebration. Serve as a brand ambassador, both internally and externally.

Associate/Driver - Milk Bar - Washington, D.C.

(2019-04 - 2020-11)

• Picked, packed, and delivered requisitioned products from the central commissary to local Milk Bar storefronts, ensuring timely restocking
• Performed additional side work including cleaning, aiding commissary teams, and organizing goods for the following day's delivery to maintain operational efficiency
• Adapted to changing daily duties as directed by management, demonstrating flexibility and commitment to team needs
• Exhibited Milk Bar ethos and core values, serving as a brand ambassador both internally and externally

Pizza Maker - Domino's Pizza - Washington, DC

(2012-03 - 2018-10)

Pizza Maker: Help make hot cook meals for the customer's, which consists of making pizzas from scratch. I had to roll out the dough, dress the pizza of the customer’s choice, cook chicken, bread sticks, cinnamon rolls and make beverages. I also help clean up at the end of the shift and as well throughout the day.

Pizza Maker - Domino's Pizza - Washington, D.C.

(2012-03 - 2018-10)

• Prepared hot cooked meals for customers by making pizzas from scratch, rolling dough, dressing pizzas, and cooking menu items
• Cooked chicken, breadsticks, cinnamon rolls, and prepared beverages to ensure a complete menu offering
• Maintained cleanliness by cleaning up throughout the day and at the end of each shift, supporting a sanitary work environment

Batter Fryer - Popeye’s Chicken - South Bend, IN

(1996-06 - 1999-12)

Batter Fryer; Clean and season food, maintain hot cook meals, assist customers with purchase, Maintain clean work environment.

Batter Fryer - Popeye’s Chicken - South Bend, Indiana

(1996-06 - 1999-12)

• Battered and fried food, cleaned and seasoned items, and maintained hot cooked meals to ensure quality standards
• Assisted customers with purchases and maintained a clean work environment to enhance customer satisfaction

Utility/Dishwasher - Marriott Hotel - South Bend, IN

(1996-06 - 1999-01)

Utility/Dishwasher: Insert screens and soap solution into their proper locations inside of the Industrial Dishwashing Machine. Fill the machine up with hot water and make sure that the water is 180 degrees Fahrenheit, for proper temperature for dishes. Dispose uneaten food into the garbage cans, load plates and silverware onto the conveyor belt. Break down the machine at the end of the shift and clean the inside and outside of it. Dump garbage cans, sweep and mop the floors.

Utility/Dishwasher - Marriott Hotel - South Bend, Indiana

(1996-06 - 1999-01)

• Operated industrial dishwashing machine by inserting screens and soap, filling with hot water at 180°F for proper sanitation
• Disposed of uneaten food, loaded plates and silverware onto conveyor belt, and maintained cleanliness throughout shifts
• Broke down and cleaned the dishwashing machine at the end of each shift, ensuring equipment readiness
• Dumped garbage cans, swept, and mopped floors to maintain a sanitary kitchen environment

Diploma - General Studies & Brick Masonry - Phelps Vocational High School (1991-09 - 1993-06)

Upper secondary education