Senior Quality Engineering Consultant at Quality All Around LLC (2025-07 – Present)
AI-focused quality engineering consultancy advising test tool vendors on product design and coaching test teams on AI testing adoption, LLM evaluation frameworks, and testing of agentic systems.
- AI Testing Platform Advisory (Dec 2025-present): Evaluating beta LLM-powered UI test automation tool. Delivered comprehensive assessment on functionality, usability, observability, logging, governance, and performance. Conducting ongoing advisory sessions to inform product roadmap
- AI-Enhanced Model Based Testing Platform Advisory (Jul 2025): Evaluated AI-enhanced, Model Based Testing (MBT) tool that facilitates requirement discovery and uses graph theory to optimize test case selection. Delivered report on AI functionality, usability
- Certified AI Testing Professional (GSDC, Sept 2025): ML model evaluations and testing of agentic AI systems
- AI Security & Governance certification (Securiti, Sept 2025): Responsible AI deployment and regulatory compliance
- How to Test AI Apps (Engenious University cohort, Oct 2025): Built and executed an automated Promptfoo graded evaluation framework for startup WeOptimize AI's orchestrated agentic system. Evaluated LLM accuracy, hallucination detection, sentiment, and multi-turn conversation context management. Configured and executed red-team probing
Quality Assurance Manager at SPHERE Technology Solutions (2020-09 – 2025-06)
Built a distributed QA team from the ground up for a high-growth, woman-founded cybersecurity startup developing IAM/PAM solutions, serving Fortune 500 enterprises. Scaled QA practices through Series B funding as the company grew from 30 to 100+ employees, with product earning recognition from Cyber Defense Magazine's Global InfoSec 2025 Awards.
- Led 5 SDETs in the implementation of a BDD/POM automation framework using Java, Cucumber, Selenium Webdriver, JUnit, Allure. Automated API test suites using REST Assured. Validated data against the database using JDBC. Integrated into CI pipeline (Github Actions, Jenkins) reducing regression testing cycle by 60%
- Used ChatGPT for domain research, test data generation, BDD framework maintenance, test automation troubleshooting. Conducted Proof of Value analysis for: Applitools Eyes for visual testing, BlinqIO for low-code test automation and TestCompass for Model Based Testing
- Scaled Operations: Ensured less than 1% production defect escape rate during major platform transformation including UI overhaul, bi-directional CyberArk integration, and SaaS migration. Validated end-end functionality and performance of purpose-built connectors for Windows, Unix, and database servers, cloud services.
- Process Improvement: Championed shift-left practices, driving cross-functional collaboration that resulted in a 70% reduction in requirement-related defects.
- Release Velocity: Partnered with Scrum Master and Dev Leads to refine collaboration, accelerating release cadence from 5 months to 3 months while maintaining less than 1% production defect escape rate.
- Series B Due Diligence: Played a key role in securing $31M Series B funding by presenting Quality KPIs and test automation framework.
CPMO QA Lead at MUFG (Mitsubishi UFJ Financial Group) (2016-03 – 2019-12)
Oversaw quality and risk management for 12 high-impact projects across compliance, business initiatives and infrastructure. Guided 4+ projects simultaneously. Delivered executive-level progress reports to the Central Program Management Office.
- Enterprise Governance: Managed quality gates for waterfall projects, partnering with Project Managers, Business Analysts, Technical Leads, and Test Leads across all SDLC phases. Ensured artifact completeness, requirements traceability, and comprehensive test coverage maintaining consistent quality standards across enterprise. Monitored quality KPIs tracking defect trends, test execution progress, and production readiness.
- Risk Management: Facilitated the identification of project risks and mitigation strategies. Monitored risks through project completion.
Test Manager at HSBC (2005-01 – 2015-10)
Led a distributed QA team accountable for functional, system integration and e2e user flow testing, ensuring the reliability of proprietary AML and Fraud Monitoring platforms deployed to 50+ countries.
- Led a team of 4 SDETs. Enabled non-technical testers to write automated tests by architecting a hybrid keyword and data driven test automation framework integrated with ALM. Automated 960 of 1,600 regression test cases, reducing regression testing cycle from 10 to 5 days
- Mentored the development team on TDD
