Home Depot Sales Associate at The Home Depot (2025-01 – Present)
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Maintained a clean and organized work environment to enhance the shopping experience for customers
CSR - Customer Service Representative at Texaco (2024-02 – 2024-09)
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
Wendy's Crew Member at Wendy's (2023-08 – 2024-02)
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
Starbucks Barista at Starbucks (2023-01 – 2023-06)
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
- Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
- Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
- Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
- Managed cash transactions accurately and efficiently while upholding cash handling procedures
