General Sales Manager - Santa Cruz Volkswagen / CDJR
(2014-01)
- Led daily sales operations, overseeing dealership sales team to achieve sales targets.
- Trained and developed sales personnel, enhancing team capabilities and performance.
- Structured and managed deals from initial customer contact through closing and delivery.
- Managed sales process from initial contact to closing and delivery, ensuring optimal customer experience and alignment with dealership objectives.
General Sales Manager - Gilroy Hyundai / Nissan
(2012-01 - 2014-12)
- Managed sales department and daily operations, ensuring alignment with company goals.
- Led and developed sales staff, enhancing skills and maintaining structured sales process.
- Oversaw deal structure, negotiations, and customer follow-up, ensuring smooth coordination through delivery.
General Sales Manager - Stevens Creek Hyundai
(2010-01 - 2012-12)
- Managed sales operations, leading dealership sales team to achieve targets.
- Trained and coached sales personnel on dealership processes, enhancing customer handling and closing skills.
- Oversaw deal structuring and the complete sales process, ensuring compliance and maximizing profitability.
General Manager - Redwood City Honda
(2007-01 - 2010-12)
- Led dealership operations, overseeing sales leadership to enhance overall performance.
- Directed personnel and sales processes, optimizing customer experience and daily dealership functions.
- Coordinated vehicle sales, deal structure, and customer delivery across departments to ensure seamless transactions.
New Car Sales Manager - Stevens Creek Nissan
(2006-01 - 2007-12)
- Oversaw new-car sales operations and led sales personnel to achieve sales targets.
- Guided sales team through complete sales process, enhancing customer experience and satisfaction.
- Facilitated deal structuring, negotiations, and customer follow-up, resulting in successful closings.
Mortgage Loan Officer - Platinum Properties
(2005-01 - 2006-12)
- Guided clients through mortgage loan and financing options to meet individual needs.
- Facilitated customer journey through loan process from application to closing, ensuring smooth transitions.
- Cultivated customer relationships while coordinating financing requirements to enhance satisfaction.
