Charlie Schwieterman

Versatile public service professional with extensive experience in volunteer coordination, project management, and residential program operations within local government and nonprofit settings. Skilled at leading cross-functional teams, managing facilities and security projects, and fostering strong community partnerships. Proven ability to streamline operations, strengthen safety and compliance, and engage diverse stakeholders in support of municipal and community-driven initiatives.

Recognized for balancing strategic planning with hands-on leadership to deliver measurable results.

Account Executive at Madeleine Crouch and Co. (2025-10 – 2025-12)

• Designed marketing and promotional materials for multiple nonprofit organizations supporting branding and outreach initiatives.
• Managed and maintained accurate email and membership databases, ensuring timely communication and member engagement.
• Planned, organized, and oversaw conferences and events for various nonprofit associations, coordinating logistics, vendors, and programming.
• Processed and tracked bank transactions, invoices, and other financial activities in compliance with organizational policies.
• Organized and maintained digital and physical filing systems for nonprofit clients, including TAEA, DBIDA, TASP, and ATD Dallas Chapter.

Project Coordinator III – Grade 16 at City of Dallas – Office of Homeless Solutions (2024-04 – 2025-09)

• Designed, implemented, and managed the Office of Homeless Solutions' citywide volunteer program, prioritized recruitment, onboarding, scheduling, and retention of volunteers for outreach, shelter support, donation management, and special events.
• Collaborated with community-based organizations, nonprofits, businesses, and faith-based groups to develop and expand volunteer opportunities aligned with OHS initiatives.
• Maintained a centralized volunteer database to track participation, training completion, hours served, and program outcomes.
• Organized volunteer appreciation events and recognition campaigns to support long-term engagement and community partnership.
• Served as a liaison between city departments and community members to promote inclusive civic engagement in support of homelessness solutions.
• Lead and managed projects related to the physical safety and security of OHS owned properties.
• Conducted regular site assessments and coordinated the installation of physical security infrastructure such as motion-sensor lighting, perimeter fencing, controlled entry systems, and alarm monitoring.
• Worked closely with the Dallas Police Department, Code Compliance, and private security contractors to evaluate risk, mitigate vulnerabilities, and respond to property-related incidents.
• Oversaw security-related vendor contracts, monitored performance, and ensured all work adheres to procurement guidelines and project timelines.
• Maintained detailed documentation on incidents, improvements, compliance audits, and project outcomes; provide regular briefings to OHS leadership.

Project Director at Residential Care Services Inc (2023-07 – 2024-02)

• Directed day-to-day operations of a transitional housing facility, ensuring high standards of care and service for up to 7 residents while overseeing a dedicated team of 5 staff members.
• Provided leadership in staffing, including schedule coordination, payroll processing, and performance oversight, to maintain consistent, trauma-informed support for residents.
• Managed resident rent collection and tracking in compliance with program guidelines and financial protocols.
• Coordinated the procurement and inventory management of essential supplies—such as food, cleaning products, and office materials, ensuring uninterrupted service delivery and compliance with health and safety standards.
• Served as the primary point of contact for operational decision-making, troubleshooting issues promptly, and maintaining smooth facility function.
• Fostered a safe, supportive, and structured living environment, aligned with organizational mission and housing-first principles.

Warehouse Manager at Amazon (2022-02 – 2023-06)

• Directed the distribution and movement of over 1,000 lbs. of materials per shift, ensuring accurate, timely handling and alignment with public safety and operational service standards.
• Led resolution efforts for ~300 logistical discrepancies per shift, using digital asset tracking tools to locate, document, and reconcile misplaced or delayed inventory — reinforcing transparency and compliance with public inventory policies.
• Supervised cross-functional teams in a high-volume, fast-paced environment; promoted operational efficiency through continuous process improvement, staff coordination, and performance monitoring.
• Leveraged warehouse and inventory management systems (WMS) to oversee incoming and outgoing materials, forecast departmental needs, and ensure readiness of critical public service supplies.
• Championed safety protocols and compliance with local and state regulations, contributing to a culture of accountability and operational excellence.
• Collaborated with procurement, finance, and departmental stakeholders to align warehouse operations with broader municipal goals and budget constraints.

Stage Manager / Operations Manager at Lubbock Community Theatre (2016-07 – 2022-01)

• Successfully managed and executed six full-scale productions by planning work calls, organizing rehearsals, tracking milestones, and conducting postmortem evaluations.
• Oversaw complex scheduling for 80+ cast and crew members across a three-month production cycle, ensuring seamless coordination of rehearsals and meetings.
• Demonstrated strong operational oversight by developing and maintaining a detailed master list of 80 cast members and their assigned costumes.
• Led task execution from pre-production through closing, ensuring all logistical and creative elements were delivered on time and within scope.
• Facilitated clear communication across departments to align creative direction with production timelines and resource availability.

Bachelor of Arts in Theatre Arts – Texas Tech University (2014)

Minor in Education – Texas Tech University (2014)