Human Service Case Worker at State of Illinois Department of Human Services (2013-11 – Present)
Manage cases and provide comprehensive human services
- Manage a case load of two hundred families in accordance with State of IL. Temporary Assistance for Needy Families (TANF) benefit program requirements with regards to job readiness trainings, employment placement, drug or alcohol treatment, mental health, domestic violence safety, housing stability and childcare services
- Assist families with developing responsibility service plans to reflect goals toward self-sufficiency
- Conducted multi-disciplinary staffing with DCFS case managers, domestic violence, and mental health providers
- Process medical and supplemental nutritional assistance applications for state of Illinois residents to determine eligibility for government benefits in accordance with state and federal income and non-income factor guidelines
- Conduct daily interviews with clients that apply for Supplemental nutritional assistance program, Medical and TANF programs
Housing Case Manager at Employment & Employer services (2010-09 – 2013-11)
Provided housing services and case management to families
- Provided comprehensive housing services to families that reside in Chicago Housing Authority
- Conducted monthly home visits with families to assess their needs
- Ensured families are following Chicago Housing Authority ACOP requirements
- Worked with families to engage youth in CHA youth opportunities
- Networked with community resources
Foster Care Case Manager at Children's Home & Aid (2004-05 – 2010-09)
Comprehensive case management for foster care services
- Responsible for comprehensive case management with assessing family needs and children safety
- Evaluated families' situation and functioning based upon understanding and documented evidence
- Maintained client files in accordance with Council of Accreditation standards and Illinois DCFS
- Implemented specific service plans that were consistent with laws rules and court orders as well as analyze client progress
- Collaborated with Cook County Juvenile court system with making appropriate recommendations for family reunification
