Mobile Expert - T-Mobile - Plattsburgh, NY / Smith Haven Mall, NY
(2026-02)
Began as a Mobile Expert at the Plattsburgh, NY location and transferred to the Smith Haven Mall location in August 2026.
- Provide personalized wireless solutions by identifying customer needs and recommending devices, service plans, accessories, and protection options.
- Drive sales through consultative selling, relationship building, product knowledge, and exceptional customer service.
- Educate customers on device upgrades, wireless plans, promotions, account features, and technology solutions.
- Contribute to individual and team sales goals while supporting daily retail operations.
Certified Nursing Assistant - Clinton Nursing & Rehab - Clinton, NY
(2025-12 - 2026-02)
- Provided direct care and daily living assistance for approximately 23–40 residents per shift.
- Delivered dignity-centered care to residents with complex medical and cognitive needs.
- Maintained compliance with infection-control and resident safety procedures.
- Collaborated with interdisciplinary care teams to support resident wellbeing.
TRIO Program Office Assistant - SUNY Plattsburgh - Plattsburgh, NY
(2025-08 - 2026-08)
- Provided administrative and programmatic support to first-generation and income-eligible college students.
- Assisted with student outreach, event coordination, documentation, and office operations.
- Supported programming focused on FAFSA literacy, academic success, and student wellness.
Nonprofit Receptionist - The Strand Center for the Arts - Plattsburgh, NY
(2025-04 - 2025-12)
- Managed front desk operations, customer interactions, and point-of-sale transactions.
- Prepared and mailed more than 700 donor communications supporting fundraising initiatives.
- Assisted with website updates and community outreach.
Beauty Advisor - Ulta Beauty - Plattsburgh, NY
(2024-09 - 2025-04)
- Led the North Region in credit card sales performance.
- Recognized for strong sales performance and customer engagement.
- Exceeded sales and loyalty enrollment goals through personalized customer service and product recommendations.
