Charlotte Golden

Motivated self-starter that is dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve projected goals. Good leadership abilities; communicates effectively with all organizational levels. Hardworking and dependable; always exceeds performance criteria and assumes additional responsibilities. Both well-rounded and versatile; an outstanding performer committed to continued excellence.

Material Handler – Nike Distribution Center - Nike Corporation - Memphis, Tennessee

(1995-12 - 2015-10)

• Streamlined high-volume order processing and shipment handling for footwear and apparel by maintaining 100% data integrity across all sorting lines.
• Utilized WMS, SAP, and RF scanning equipment to execute real-time tracking, inventory updates, and special customer order processing.
• Optimized product throughput and flow by coordinating with yard logistics, managing trailer placement, and setting up staging docks.
• Partnered directly with DC Area Managers to troubleshoot localized system constraints and coordinate IT support to minimize hardware downtime.

DC Point guard – Nike Distribution Center - Nike Corporation - Memphis, Tennessee

(2015-10 - 2025-02)

• Stepped up as proxy for the Area Manager during strategic planning sessions, leading a shift team of 35 employees while maintaining accountability for core departmental goals.
• Executed precision data reconciliation for inbound and outbound freight, systematically clearing shipments ahead of Critical Pull Time (CPT) deadlines to eliminate logistical bottlenecks.
• Partnered with diverse cross-functional teams to design and implement lean initiatives that optimized overall DC processing operations.
• Evaluated daily performance metrics and production dashboards, identifying operational gaps and implementing target solutions to boost throughput.

Planning Point guard – Nike Distribution Center - Nike Corporation - Memphis, Tennessee

(2025-02)

• Order Allocation: Release orders ("waves") to the warehouse floor based on shipping priorities, carrier cut-off times, and destination zones.
• Workflow Balancing: Monitor real-time operations to prevent bottlenecks between replenishment, picking, packing, and shipping.
• Exception Management: Resolve product shortages, handle order cuts, and communicate fulfillment delays to customer service and management.
• System Troubleshooting: Correct Warehouse Management System (WMS) issues related to order flow, data accuracy, or reporting.

Basic Studies - Kirby High School (1992-05)

Messick Adult Center (2021-09 - 2022-04)