Charlotte Heo

Managed personal and professional calendars, coordinating appointments, meetings, travel, social engagements, and time-sensitive commitments across multiple time zones. Coordinated domestic and international travel, including flights, accommodations, ground transportation, dining reservations, itineraries, and last-minute changes. Served as a trusted point of contact for vendors, service providers, household staff, business contacts, and other external parties while maintaining strict confidentiality and discretion.

Executive Assistant to High-Net-Worth Individual - Confidential Principal - Remote

(2023-01 - 2026-01)

• Managed personal and professional calendars, coordinating appointments, meetings, travel, social engagements, and time-sensitive commitments across multiple time zones.
• Coordinated domestic and international travel, including flights, accommodations, ground transportation, dining reservations, itineraries, and last-minute changes.
• Served as a trusted point of contact for vendors, service providers, household staff, business contacts, and other external parties while maintaining strict confidentiality and discretion.
• Managed day-to-day personal administration, including reservations, appointments, purchases, deliveries, returns, documentation, and other ad hoc requests.
• Researched and evaluated travel, hospitality, products, services, and vendors, presenting concise recommendations based on the principal's preferences, budget, and priorities.
• Oversaw scheduling and logistics for events, trips, and personal commitments, anticipating potential conflicts.

Marketing Coordinator - Carahsoft Technology Corp. - Washington, D.C (Remote)

(2020-01 - 2022-01)

• Executed marketing campaigns for Salesforce AppExchange partners by providing creative content, tracking, reporting metrics, and other marketing materials resulting in an increase in partner program activities and partner satisfaction. Measure KPIs to analyze target audience needs and market products
• Assembled Salesforce Service Integrator partner program for 2021 resulting in 20 successful webinar campaigns with over 500 potential leads combined.
• Collaborate with internal cross-functional teams (Social, Web, Sales) to activate and execute call campaigns, social media campaigns, and other marketing promotional efforts.
• Prepared campaign performance reports and communicated results, key metrics, and actionable insights to internal teams and partner stakeholders.

Bachelor of Arts Degree - Public Relations - Virginia Polytechnic Institute and State University (2020-06)