Chase Ally

Customer-focused and highly motivated professional with a strong background in hospitality and team-oriented environments. Experienced in providing exceptional service, managing responsibilities in a fast-paced setting, and working collaboratively to meet customer needs. Passionate about sports and eager to apply teamwork, communication, and problem-solving skills.

Golf Services Lead & Pro Shop Retail Assistant at Streamsong Golf Resort (2022-01 – Present)

• Assisted Head Golf Professional in leading and directing Golf Service staff to ensure exceptional guest experiences
• Communicated with Golf Service, Golf Shop, and Golf Professional staff to coordinate daily operations
• Led opening and closing shift meetings, assigning staff positions and reviewing guest needs
• Monitored staff attendance and reported tardiness to the Head Golf Professional
• Assisted in organizing and executing daily projects and operational tasks
• Assigned Golf Service staff to appropriate positions for efficient course operations
• Performed additional duties as requested by management, demonstrating flexibility and teamwork
• Capable of lifting up to 50+ lbs when necessary
• Managed daily retail operations in coordination with golf and caddy services teams
• Handled merchandise tagging, display setup, restocking, and sales to resort guests
• Maintained cleanliness and organization of the golf shop; collaborated with Visual Merchandise Coordinator, Retail Manager, and Director of Retail to ensure appealing product presentation
• Checked in guests for tee times, processed schedule changes, and communicated updates to golf and caddy services teams
• Reviewed tee sheets and coordinated caddy assignments with the Caddy Manager
• Processed cash, credit, and gift card transactions accurately
• Delivered high-quality guest service by addressing inquiries and requests with professionalism and a positive attitude

Food Prep at Mission BBQ (2020-01 – 2022-01)

• Delivered excellent customer service in a fast-paced, team-driven environment
• Prepared and assembled food items quickly and accurately while maintaining quality and safety standards
• Followed proper food handling and sanitation procedures to ensure a clean and safe workspace
• Collaborated with team members to complete customer orders efficiently and correctly
• Stayed organized and restocked ingredients to keep kitchen operations running smoothly
• Adapted to changing tasks and responsibilities to support team needs
• Maintained company standards for cleanliness, food presentation, and customer satisfaction

High School Diploma – George Jenkins High School (2020-06)