Chasity Buck

My goal is to eventually do something along the lines of defense council or forensic\psychological analysis although most of my experience is in customer service.

Call Center Agent - Convergys AT&T Call Center - Chattanooga, TN

(2017-05 - 2019-10)

• inbound calls, processing billing/credit, scheduling satellite set ups, taking payments, arranging payment on past due accounts, selling items to customers

Call Center Agent/Customer Service - Whirlpool Corporation - Cleveland, TN

(2014-10 - 2015-09)

• Inbound calls ordering parts and scheduling service calls

Bachelor's - Psychology - Kennesaw State University (2009-08 - 2013-05)