Cpht,Cma
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To work in a professional seing where I can be an assistant to the public and the company by providing people with outstanding services while using my communication skills effectively.
Cigna – Ridgeland , MS
● Insurance Eligibility
● Eligibility Determinations
● Product Knowledge
● Microsoft Office
● Active Listening and Communication ● Operations Management
● Electronic Patient Medical Record
● Communicated with people from various cultures and backgrounds on application process.
● Documented all communication with applicants and inpued information into the system using Rx
Home and Carecentral.
● Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
● Scheduled appointments with applicants to gather information and explain benefits processes.
● Examined reports, accounts and evidence to determine integrity and accuracy of information.
● Worked productively in fast-moving work environment to process large volumes of claims.
Clinic office Assistant, 2021 to 2022 Merit Health Medical Group
● Answering high volume telephone calls and schedule appointments
● Interacts with the patient to ensure that the check-in and check-out is carried out efficiently
● Answers questions about the facility's policies and services
● Makes advance appointments and handles special requests
● Issues invoices and collects fees
● Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed
● Familiar with standard concepts, practices, and procedures within a particular field
● Relies on limited experience and judgment to plan and accomplish goals
● Performs a variety of tasks
● Works under general supervision
● Contacted various insurance providers
● Processed medical insurance claims
● Verify insurance coverage for office visits and receive prior authorization for procedures
MEDICAL, DELTA TECHNICAL COLLEGE
Certified Medical Assistant- NCCT LICENSE # 1025738 Certified Pharmacy Technician- PT#216005
