Chau Quan

Reliable and hard-working individual with over 2 years of experience across customer service, hospitality, and housekeeping. Comfortable in fast-paced environments, able to follow instructions closely, and consistently maintain cleanliness and service standards. Experienced in working with customers, supporting daily team operations, and adapting quickly to new workplace routines.

Housekeeping & Laundry Attendant - Embassy Suites by Hilton

(2026-01)

• Clean and santizie guest rooms according to hotel standards.
• Replace linens, restock supplies, and ensure rooms are guest-ready.
• Sort, wash, dry, fold, and organize hotel linens and towels.
• Maintain cleanliness, hygiene, and safety while working efficiently in a fast-paced environment.

Server - Vietnamese Restaurant (USA)

(2024-10 - 2026-01)

• Assisted customers with ordering and food service in busy restaurant environment.
• Ensured accurate order delivery and customer satisfaction.
• Supported cleaning and table setup during peak hours.
• Collaborated with team members to maintain smooth operations.

Crew Member - Oppa Milk Tea

(2024-04 - 2024-09)

• Prepared beverages and served customers in fast-paced environment.
• Ensured cleanliness and restocking of supplies.
• Worked effectively in team-based service operations.

Barista - Chu Long's Salted Coffee

(2023-04 - 2024-09)

• Prepared and served beverages in high-traffic café environment.
• Handled customer orders and maintained product quality.
• Managed rush hours while maintaining speed and accuracy.
• Maintained cleanliness of workspace and equipment.

Telemarketer - Dai-Ichi Life Insurance

(2022-08 - 2022-12)

• Contacted potential customers and introduced insurance services.
• Communicated product information clearly and professionally.
• Maintained accurate records of customer interactions.

Staff Member - Dong Da Cinema

(2022-08 - 2022-12)

• Assisted customers with ticketing and seating support.
• Maintained cleanliness and organization of cinema area.
• Supported smooth customer flow during peak hours.

High School Diploma - General education with focus on communication and basic business skills (2022)