Chauncy Eakins

4 years of HCP pharmaceutical sales that centered around virtual engagement Became proficient in Microsoft word, Excel and Outlook Understanding and explaining clinical data

Virtual Sales at RestoreMD (2021-03 – 2026-07)

• 4 years of HCP pharmaceutical sales that centered around virtual engagement
• Became proficient in Microsoft word, Excel and Outlook
• Understanding and explaining clinical data
• Client communications
• Developed partnerships
• Ensured fairness and accessibility
• Successfully launched a peer mentoring system
• Conducted regular interdisciplinary team meetings
• Streamlined processes
• Utilized competitor analysis
• Consistently met or exceeded KPIs
• Performed client consultations

Remote Customer Service at CVS (2020-02 – 2021-02)

• Utilized CRM software to maintain accurate records
• Actively reviewed customer feedback
• Handled multi-step support requests
• Proactively managed customer expectations
• Oversaw a special project focused on improving call flow
• Improved company trust

Bachelor of Arts in Biology & Psychology – University of Dayton (2024)