Chelsea Herzog

Highly organized operations professional with 5+ years of experience managing complex day-to-day operations, purchasing, inventory, vendor relationships, financial processes, staff coordination, and organizational systems. Former educator with experience supporting students, analyzing performance data, maintaining detailed records, and communicating effectively with school administrators. Proven ability to build efficient operational systems, manage competing priorities, coordinate large-scale events, and solve problems in fast-paced environments.

Known for strong attention to detail, ownership, adaptability, and creating organized, welcoming environments for staff, students, families, and community members.

GENERAL MANAGER at Stoney's on Lincoln (2020-06 – 2025-12)

• Directed daily operations of an 18,000-square-foot, high-volume establishment, ensuring a safe, organized, and consistently high-functioning environment.
• Developed and implemented operational systems designed to improve efficiency, strengthen accountability, and reduce expenditures.
• Managed scheduling, training, and performance of 55+ staff members while coordinating priorities across multiple operational functions.
• Managed purchasing, inventory, expense tracking, financial reporting, and vendor relationships to ensure responsible stewardship of organizational resources.
• Evaluated vendors and managed ongoing vendor relationships, resolving operational issues and coordinating products, supplies, and services.
• Led cross-functional meetings and communicated expectations, operational updates, and priorities to staff.
• Planned and executed large-scale events, promotions, and organizational initiatives from initial planning through completion.
• Served as a primary point of contact for staff, vendors, guests, and community members, consistently addressing questions, resolving concerns, and maintaining a welcoming environment.
• Identified operational challenges and implemented practical solutions to improve efficiency and day-to-day execution.
• Progressed through increasing levels of responsibility from Server to Floor Manager, Assistant General Manager, and General Manager.

MATH & LANGUAGE ARTS TEACHER at Denver Public Schools (2017-02 – 2020-06)

• Supported the academic and day-to-day needs of 160+ students annually within a structured school environment.
• Maintained detailed student records and analyzed performance data to evaluate progress and communicate findings to school administrators.
• Communicated regularly with students, colleagues, and school leadership, adapting communication to meet different needs and circumstances.
• Used technology and multimedia tools to develop organized, engaging systems for delivering information.
• Managed multiple competing priorities while maintaining accurate records, meeting deadlines, and responding to changing student and school needs.
• Participated in weekly professional development and continuously incorporated new practices and technologies into daily work.
• Fostered an organized, supportive environment centered on clear communication, accountability, and student success.

PRODUCT DEVELOPMENT & PROCUREMENT ANALYST at David Yurman (2013-05 – 2016-11)

• Managed daily operational and procurement challenges, including invoice discrepancies, replacement materials, and delayed deliveries.
• Coordinated procurement requests and served as a primary liaison regarding logistics, hardware, software, and product requirements.
• Maintained accurate internal inventory records for supplies and equipment.
• Researched and evaluated current and prospective vendors based on product suitability, service, and organizational needs.
• Negotiated contracts and pricing with vendors to support cost-effective purchasing decisions.
• Spearheaded a cost-saving initiative that improved gross profit margins by 10% across product lines without increasing retail prices.
• Monitored project milestones and maintained an average 95% on-time delivery rate.

Bachelor of Arts in Mathematical Economics – COLORADO COLLEGE