Chelsey Thompson

Dependable and customer-focused professional with 8 years of experience handling administrative tasks and assisting customers in a fast-paced environment. Strong communication skills, a positive attitude, and a proven ability to stay organized and efficient while working independently. Seeking a remote customer support role where I can provide excellent service and build positive customer relationships.

Secretary / Administrative Assistant - Family Business - Kilgore, TX

• Answered incoming calls and assisted customers with questions, concerns, and scheduling
• Provided friendly and professional customer service, helping maintain strong client relationships
• Managed daily communications including phone calls, messages, and basic correspondence
• Organized records, files, and important documents for easy access
• Handled data entry and maintained accurate information
• Resolved customer issues calmly and efficiently
• Balanced multiple tasks while maintaining attention to detail

High School Diploma