Chelsie Voorhees

Detail-oriented and reliable professional seeking entry-level remote work in customer support, administrative assistance, or data entry. Strong communication skills, excellent time management, and proven ability to work independently.

Background includes self-employment, retail, academic research, and psychology coursework. Experienced in handling sensitive information, supporting customers, and managing tasks with accuracy and professionalism.

Independent Contractor — Customer Service & Delivery Platforms at Self-Employed (2021-01 – Present)

• Provided customer support through app-based platforms, confirming orders, resolving issues, and ensuring satisfaction.
• Managed scheduling, route planning, and task completion independently, demonstrating strong remote-work discipline.
• Handled customer concerns professionally, including missing items, delays, and order adjustments.
• Used multiple digital apps simultaneously, showing comfort with technology and multitasking.
• Maintained high customer ratings through reliability, accuracy, and positive service interactions.

Uber Driver at Self-Employed (2013-06 – 2021-01)

• Delivered safe, friendly, and professional transportation services to diverse customers.
• Resolved rider concerns and maintained consistently high satisfaction ratings.
• Demonstrated strong communication skills and the ability to remain calm and helpful in stressful situations.

Cashier / Customer Service / Stock Room Associate at TJ Maxx (2010-02 – 2011-08)

• Resolved customer concerns quickly and effectively, contributing to a positive shopping experience.
• Operated registers accurately, processed payments, and balanced drawers at end of shift.
• Supported opening procedures, prepared registers, organized the sales floor, and stocked merchandise.
• Managed stock room tasks including receiving shipments, organizing inventory, and restocking shelves.
• Demonstrated reliability, strong communication, and the ability to work independently in a fast-paced environment.

Bachelor's Degree in Psychology – Local college (2027)

Bachelor of Science in Nursing – Ivy Tech Community College (2012-05 – 2013-06)

High School Diploma – Lapeer West High School (2009-06)