Chen Wang

Detail-oriented legal support professional with three years of experience serving as a primary point of contact for clients, managing case portfolios, and tracking deadlines across a high-volume caseload. Currently completing Harper College's Paralegal Studies Certificate. Excellent proofreading, editing, and written communication skills, with a demonstrated ability to anticipate needs, adapt to changing priorities, and develop solutions-oriented approaches to challenges.

Comfortable working independently and collaboratively in a fast-paced, deadline-driven environment, balancing multiple concurrent tasks with strong time management.

Legal Service Counselor at Chinese American Service League (CASL) (2022-09 – 2025-10)

• Served as the primary point of contact for clients throughout their case, acting as a trusted resource on procedural questions and case status
• Managed a portfolio of client matters, opening new cases, tracking deadlines, and maintaining accurate status records across a high-volume caseload
• Drafted legal documents, correspondence, and filing instructions, proofreading for accuracy and clarity prior to submission
• Maintained organized electronic case files for an active caseload, ensuring documentation remained current and complete
• Communicated and enforced procedural policies to clients, adapting explanations to fit each client's situation
• Tracked filing status and deadlines, preparing status reports and instructions for next steps
• Anticipated client and attorney needs, proactively resolving documentation gaps before they became filing issues
• Assisted attorneys and program staff with administrative tasks and special projects as needed

Membership Service Clerk at Costco Wholesale (2025-10 – Present)

• Serve as a direct point of contact for member concerns, balancing multiple priorities in a fast-paced environment
• Adapt quickly to changing priorities while maintaining accuracy and strong time management

Paralegal Studies Certificate in Paralegal Studies – Harper College (2026-01 – 2027-01)

Bachelor of Arts in English – University of Illinois at Urbana-Champaign (2022-05)