Chenell Williams

Seasoned professional with 11 years of diverse experience in customer service, HR, and benefits administration seeking a Remote Customer Service Representative role and Notary Loan Signing Agent. Skilled in client relations, problem-solving, and maintaining data integrity. Proven track record in quality assurance, process improvement, and effective communication.

Communicate with various stakeholders and ensure data accuracy and integrity.

• Maintain and update employee benefits files and records.
• Provide training to new hires and offer expert advice on insurance options.
• Manage client accounts and advise on financial responsibilities related to group insurance policies. Facilitate effective communication and manage HR processes for employee lifecycle events, including recruitment, onboarding, and separation.
• Oversee pre-employment screenings and coordinate the hiring process, ensuring compliance with organizational standards and legal requirements.
• Contribute to new employee orientation programs to foster a positive introduction to organizational culture and expectations.
• Support payroll operations by monitoring timekeeping and managing financial obligations such as benefits, garnishments, and claims processing.

Jacksonville Opportunity Industrial Center General Diploma Jun 1986

United Education Institute Dec 2023