General manager at Lee's (2024-08 – Present)
- Supervised a team of cooks in a high-volume kitchen, ensuring efficient operations and timely delivery of food orders
- Developed and implemented standardized recipes and cooking techniques to maintain consistent quality across all menu items
- Trained new cooks on proper food preparation, cooking methods, and safety procedures, resulting in improved productivity and adherence to health regulations
- Managed inventory levels by conducting regular stock checks, placing orders for ingredients, and minimizing waste through effective portion control.
Night Custodian at Columbia Public Schools (2016-06 – 2024-04)
- Performed nightly cleaning duties, including sweeping, mopping, and vacuuming floors
- Maintained cleanliness of restrooms by sanitizing fixtures and replenishing supplies
- Empty trash receptacles throughout the facility and replace liners as needed
- Cleaned windows, glass surfaces, and mirrors using appropriate cleaning agents
- Followed established safety protocols when handling cleaning chemicals and equipment
- Responded promptly to any spills or accidents to prevent hazards or damage.
Assistant Manager at Popeye's Restaurants (2018-10 – 2023-10)
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
- Played a key role in recruiting, training, and mentoring new employees to ensure a high-performing team
- Collaborated with HR department on recruitment efforts, including screening resumes, conducting interviews, and making hiring recommendations.
Assistant store manager at Citi trends (2019-04 – 2023-04)
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new employees on company policies, procedures, and customer service standards
- Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
- Managed cash handling procedures, ensuring accuracy and compliance with company guidelines.
Sandwich Artist at Subway (2013-08 – 2017-06)
- Prepared and assembled sandwiches, wraps, and salads according to customer specifications
- Maintained a clean and organized work area, following food safety guidelines at all times
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items.
