Medical Assistant II (Contract) at Alexander T. Augusta Military Medical Center (2025-01 – 2026-01)
Provide acute-care clinical support in a high-volume military hospital environment, assisting physicians and nursing staff in outpatient and inpatient settings.
- Demonstrated exceptional preparedness and response during emergency simulations and code drills
- Perform comprehensive patient intake including vital signs, medication reconciliation, allergy verification, and detailed EMR documentation
- Maintained 98%+ accuracy in vital signs documentation and EMR entry
- Assist with wound care, minor surgical procedures, suture removal, splinting, EKGs, and specimen collection while adhering to strict infection control protocols
- Administer injections, immunizations, and prescribed medications per provider orders
- Conduct venipuncture and prepare specimens for laboratory analysis ensuring accuracy and compliance
- Support IV therapy setup, monitoring, and maintenance under RN supervision
- Coordinate interdisciplinary communication between providers, nurses, and specialty departments to optimize patient flow and reduce treatment delays
Medical Billing and Surgery Scheduler at Sentara Hospital (2024-01 – 2025-12)
Medical billing and surgery scheduling for a nine physician practice utilizing two area hospitals.
- Contacting referred patients to schedule an initial consultation, pre-surgery preparation, case approval, and post-surgery procedures
- Coded 1000 patient records within the first month of employment
- Utilize various databases to catalog this information for tracking, retrieval, and follow-up purposes
- Coordinate patient access for all phases of the revenue cycle from registration and pre-registration up to and including authorization and denial management
- Provided knowledge of ICD-10, CPT and HCPCS coding guidelines, practices and protocols related to medical office procedures
- Knowledge of all pertinent laws, regulations, and guidelines governing medical records, confidentiality, privacy, and provision to others, including HIPAA
- Assisting in-office surgeries and procedures such as cystoscopy, vasectomy, TUMT, prostate biopsy, and bladder biopsy
- Responsible for scheduling all surgeries for a nine physician practice utilizing two area hospitals
Lead Medical Assistant at Inova GoHealth Urgent Care (2023-01 – 2024-12)
Lead medical assistant providing clinical support and administrative duties in an urgent care setting.
- Recorded and filed 200 patients weekly in hospital EMR database system
- Achieved Multiple Top Performer Awards
- Consulted with insurance providers on behalf of patients
- Managed patient intake via phone and in-person for an average of 40 patients daily
- Oversaw all supply inventory, responsible for ordering and stock maintenance which led to cost savings of 3%
- Assisted physicians during examinations, procedures such as wound care, and minor surgeries while ensuring strict adherence to sterilization protocols
- Conducted routine laboratory procedures such as specimen collection and processing
- Implemented a new operation workflow for peak hours, reducing patient wait times by an average of 20 minutes
- Prepared rooms for clinical exams
- Developed daily/weekly/monthly metrics reports using Personapay
Sr. Medical Assistant (Contract) at Nova Orthopedics (2022-01 – 2022-06)
Senior medical assistant providing clinical and administrative support in orthopedic practice.
- Recorded and filed 200 patients weekly in hospital EMR database system
- Consulted with insurance providers on behalf of patients
- Managed patient intake via phone and in-person for an average of 40 patients daily
- Oversaw all supply inventory, responsible for ordering and stock maintenance which led to cost savings of 3%
- Assisted physicians during examinations, procedures such as wound care, and minor surgeries while ensuring strict adherence to sterilization protocols
- Conducted routine laboratory procedures such as specimen collection and processing
- Implemented a new operation workflow for peak hours, reducing patient wait times by an average of 20 minutes
- Prepared rooms for clinical exams
Sr. Medical Assistant at OthroVirgina (2020-01 – 2022-12)
Senior medical assistant providing comprehensive clinical and administrative support in orthopedic facility.
- Schedule appointments and procedures, maintaining a full appointment calendar to provide 50+ more patients with doctor assessments and surgeries
- Applied over 100 cast and splints to all extremities
- Assisted in 1,000+ medical procedures, supporting various departments as needed to ensure optimal operational efficiency while consistently delivering thorough patient care
- Assisted physicians in various medical procedures and examinations
- Forged strong partnership within Nurse Practitioners/Doctors and developed best practices
- Collected specimens and prepared them for lab testing
- Developed daily/weekly/monthly metrics reports
- Performed routine laboratory tests, including urinalysis and HgbA1C
- Participated in quality improvement initiatives to enhance patient care processes and outcomes
