Cherie Drew

Compassionate and dependable Patient Care Assistant with hands-on experience providing quality patient care in a healthcare setting. Skilled in assistant with daily living activities, checking patients, and working collaboratively with healthcare teams. Dedicated to providing safe, respectful, and compassionate care while supporting patient comfort and well-being.

Patient Care Assistant - Cerebral Palsy of Massachusetts

(2015-01 - 2026-01)

• Assisted patients with bathing, dressing, grooming, and mobility
• Administered and documented medication accurately
• Maintained sterile techniques during catheterization
• Provided comfort and dignity with compassionate care
• Collaborated with nursing and healthacre professionals to meet patient needs
• Ensured patient rooms are clean, organized, and safe

Patient Care Coordinator for Patient and Family Relations - Brigham and Women's Hospital

(2007-01 - 2014-01)

• Provide telephone coverage for the needs of patient and love one's concerns
• Conduct a prompt investigation and repsonse to grievances
• Facilitates effective communication between patient, families and hospital staff to ensure common goal
• Mediates expectations to promote satisfaction ensure quality and safety
• Help patients and their families about patient rights
• Documentation and report to DPH and Joint Commission
• Conduct rounds with patients and loved ones for feedback
• Prepare formal correspondence for all grievances, feedback and compliments

Certificate - Healthcare Foundations - Quincy College